Originally Posted by Frohlich /forum/post/18099352
The truth is if you return them they have to sell them as used or open box and basically make no money. Not defending them just saying some of these small dealers can't really afford to do business this way. They will accept a return if they are defective because the speaker company covers it under waranty but they can't afford to order speakers for you just so you can do an in home evaluation.
The first part is true, but that last sentence is harsh. Apparently the shop also can't be bothered to have them on hand to demo, or arrange to borrow some from a rep. As much as people here like to rant about supporting local dealers, many are not doing much for people spending at this level.
Some things to think about:
What speakers are you looking at?
- The Cinema line is less remarkable than their other lines, not so much worth the effort.
- Is it a pair or several speakers, and if so could you order some of the speakers to start?
Do they have something very similar, so you can listen and know whether it's worth trying?
Would they be willing to have you pay a restocking fee and accept the return, something like 5%? So you have an incentive not to fool around with them?
Bottom line, they need to do more to help you figure out if the speakers are right for you.
You might want to look into buying used on Audiogon, from a seller with good feedback. If you have time. If you really don't like them (unlikely, and probably due to your placement in the room rather than the speakers) you can resell for most of what you paid.