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local paradigm dealer has no return policy on speakers? they say the special order speakers are non-returnable. i'm thinking about paradigm monitor series, but spending 2,000 with no return policy has me doubting. mail order is looking better and better, most of the ID companies have a good return policy.
 

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The truth is if you return them they have to sell them as used or open box and basically make no money. Not defending them just saying some of these small dealers can't really afford to do business this way. They will accept a return if they are defective because the speaker company covers it under waranty but they can't afford to order speakers for you just so you can do an in home evaluation.
 

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With ID, Aperion is one of the few that will ship both ways. Others will have you ship them back at your own expense. With that said, best way to audition ID is to hit their forum and request an audition or call CS up to see if anyone is willing to allow you to audition. Shipping is not cheap either, I believe my AV123 Rockets cost me around $320. After 2 or 3 shipping cost like that and you'll already blow your budget by a mile.
 

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Quote:
Originally Posted by Frohlich /forum/post/18099352


The truth is if you return them they have to sell them as used or open box and basically make no money. Not defending them just saying some of these small dealers can't really afford to do business this way. They will accept a return if they are defective because the speaker company covers it under waranty but they can't afford to order speakers for you just so you can do an in home evaluation.

The first part is true, but that last sentence is harsh. Apparently the shop also can't be bothered to have them on hand to demo, or arrange to borrow some from a rep. As much as people here like to rant about supporting local dealers, many are not doing much for people spending at this level.


Some things to think about:


What speakers are you looking at?

- The Cinema line is less remarkable than their other lines, not so much worth the effort.

- Is it a pair or several speakers, and if so could you order some of the speakers to start?


Do they have something very similar, so you can listen and know whether it's worth trying?


Would they be willing to have you pay a restocking fee and accept the return, something like 5%? So you have an incentive not to fool around with them?


Bottom line, they need to do more to help you figure out if the speakers are right for you.


You might want to look into buying used on Audiogon, from a seller with good feedback. If you have time. If you really don't like them (unlikely, and probably due to your placement in the room rather than the speakers) you can resell for most of what you paid.
 

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Quote:
Originally Posted by buzzy_ /forum/post/18099735


The first part is true, but that last sentence is harsh. Apparently the shop also can't be bothered to have them on hand to demo, or arrange to borrow some from a rep. As much as people here like to rant about supporting local dealers, many are not doing much for people spending at this level..
Quote:
Some things to think about:


What speakers are you looking at? .

he stated the monitor series in the first post

Quote:
- The Cinema line is less remarkable than their other lines, not so much worth the effort. .

not worth the effort the its clear you have never demoed the cinema 330's in a home theater.


Quote:
- Is it a pair or several speakers, and if so could you order some of the speakers to start?


Do they have something very similar, so you can listen and know whether it's worth trying?


Would they be willing to have you pay a restocking fee and accept the return, something like 5%? So you have an incentive not to fool around with them?


Bottom line, they need to do more to help you figure out if the speakers are right for you.
 

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Any Paradigm dealer should have Monitor series speakers for you to demo. The Monitor series has been universally acknowledged as one of the best values for decades, so you aren't taking much of a risk with them.


The sound is very neutral, so rarely will you find someone that just 'hates' the Paradigm sound. Generally those that do prefer their sound colored in some way (via tube amps, horn tweeters, etc). There are much better speakers than the Paradigm Monitor series, but nothing is going to blow them away for less money.
 

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Quote:
Originally Posted by bigyela /forum/post/18099310


local paradigm dealer has no return policy on speakers? they say the special order speakers are non-returnable. i'm thinking about paradigm monitor series, but spending 2,000 with no return policy has me doubting. mail order is looking better and better, most of the ID companies have a good return policy.

If I were you I'd look for another dealer. The dealer I bought mine from will let you return anything if you are not satisfied with it. They are a fairly small shop as well.


I don't know which ones you're looking at but my father in-law has the monitor 7's and my brother has the 11's and if there are any Paradigm's you like, I'm sure you'd be happy with these. Just my .02.
 

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Quote:
Originally Posted by bigyela /forum/post/18099310


local paradigm dealer has no return policy on speakers? they say the special order speakers are non-returnable. i'm thinking about paradigm monitor series, but spending 2,000 with no return policy has me doubting. mail order is looking better and better, most of the ID companies have a good return policy.


I would see if there are any other dealers within a driveable distance to listen to them. We have a 30 day return policy, if you buy the whole setup and want to return, we do have to sell as used and take a bath on them. I would think that most Paradigm dealers would have some Monitor line speakers on display, they are extremely popular at that price point. Speakers only get more expensive from Paradigm, not cheaper than monitor, so if they don't have monitor speakers on display, what do they have?
 
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