I just spoke with Philips cust support.
Heres how to read the firmware:
Turn on player,
open door.....leave empty,
press "INFO" and hold, on remote...may take up to 5 seconds till a box opens up on your tv screen,
This will give you the firmware number etc.
After downloading the new firmware file from Philips web site..........it must be uncompressed. from the ZIP file.
You now have an ..........BDP9000_61019.iso file.
You must make a "image file" with your burning software to a blank cd data disk.
You should have three files now on the burned CD.
Incert this into the player...............Close the door, it will load and show you your current firmware and show you the new file.............and ask you if you want to update the firmware.
Answer yes..............this will now take about 15 minutes to update.
After this has completed...............you'll have to reset all your settings again.
English...audio... etc.
There you have it........