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Discussion Starter · #1 ·
Hi all:

I just called Comcast to have them come over and install their

HDTV set tob box. I have a Pioneer 503CMX plasma w/5002.

Their sales rep told me that plasma TVs do not support their

HDTV system.


How can this be ? Is it true ?

I have the 5002 card and I thought all I needed was

component video input


Do I need a different card instead of the 5002 ?

Any advice would be greatly appreciated.

Thanks,

Steve
 

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typical Comcast BS


they are required to ask because they must make sure you have an HD capable TV


you may have to tell them something else on the phone- but I assure you your 503/5002 will work with their HD stb:


I have Comcast HD and it is very nice: HD looks excellent


the stb they gave me is a SA 3100HD which is terrible, but no choice for now


typical Comcast BS- it never ends with them


Mark
 

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Discussion Starter · #3 ·
I REALLY appreciate your quick reply. I was about to go nuts after

I bought lots of cable to hook up everything in anticipation of them

coming out.


They said if my device doesn't specifically say HDTV, it won't work.

I "think" the STB I would be getting is the Motorola 5100, so says their

web site.


I'll call them back right now and I'll post the results.

Thanks,

Steve
 

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hey markrubin,

I live in NJ too, and am interested in HDTV. Do you have to pay extra above basic cable to get the hdtv service? are you paying for the premium hdtv channels? (hbo showtime) what is the connection to your tv/plasma component/dvi?


I read on the comcast site that it doesn't cost any extra to get the broadcast hdtv channels. But what kind of hardware do you need? is it necessary to get their STB to tuner the CBS/ABC hdtv? what kind of encoding do they use? ATSC NTSC? (i have no idea what these things are...) in other words, will myHD work? or maybe the tuner card from Aurora?


oh yeah. this is all in reference to my future plasma setup. plasmas rule. (this post belongs here in plasma forum, so... plth! :) )



Minthrakos
 

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Minthrakos


you have to have digital cable service and then pay extra for HD (I think)


you must use their stb for HD: it has component video output for HD and S video


currently only 5 channels available: ABC/NBC/HBO-HD and SHO HD and PBS, but I hear more are on the way, as well as better stb's


eventually I think the stb will not be required


the boxes are SA3100/5100 and both have issues


any HD capable display with component video input should work


it is wonderful to see such excellent PQ come over the cable- they have lots of bandwidth to add more HD channels: PBS especially looks very good


Mark:)
 

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Discussion Starter · #6 ·
I just called them back. Its interesting that the sales reps always

seem to be so "snooty". I did read in the 5002 manual, where

it says it supports HDTV with 1080i, 1125i, etc with component

inputs on Input 2. So I should be all set even though there isn't

a sticker on the panel that says "HDTV". They keep asking me

if I have that sticker on the unit.


I any event I scehduled the install for next week. Hope this

all works out.

Thanks again to this great forum.

Steve
 

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Discussion Starter · #7 ·
markrubin:

Are you inputting your HDTV STB into Input 2 using Component

video cables or are you using DVI ?


Any special set up changes ?

Just Video/Component ? Correct ?

Thanks,

Steve
 

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I use component video out of Comcast box


some people use the S Video out for SD from the box so you can get aspect ratio control on your display


the 3100 box outputs 1080i from the component video out and you have no aspect ratio: sometimes , depending on source material, you get a 4x3 picture and no way to get full screen: newer boxes or a scaler could fix this


Mark
 

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Saz25,


I think the previous posts have allayed your fears, but I had to add my 2 cents. I have a 503cmx w/5002 card connected to a Motorola 5100 Cable box through Comcast in Framingham, MA. I am using a component connection to the Pio and have the box set to 720p for HD and the default at 480p for SD. The picture is SUPERB. You're gonna love it! Good luck.


Don
 

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Quote:
Originally posted by saz25
So I should be all set even though there isn't

a sticker on the panel that says "HDTV". They keep asking me

if I have that sticker on the unit.
I think you should take a piece of masking tape, write 'HDTV' on it and stick it on. Then you'll be able to answer with a straight face when they ask.;)


There's definitely an art in understanding why the CSR's are asking a specific question, and knowing how to give them the answer they want to hear.
 

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Comcast...Simply ignore them, just say yes to the CSR over the phone to get the order processed, you're half way there. ;)


When the installer comes, don't argue with him on whether the box can output an SD signal over composite, its pointless (my mistake #1, Pio503 hadn't arrived yet).

Also, give the installer a few minutes to figure out what to do with the component inputs on the Pio and then kindly hand over the BNC2RCA adapters that came with your plasma, otherwise you're in for a long install.


I'm a happy owner of a DCT5100 w/Pio503 - Comcast, Northern NJ. I wired component, SVid & composite but all I'm using is component to the plasma for HD & SD content. Like Mark said, once you see the PQ you'll be all :D :D :D
 

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Discussion Starter · #12 ·
PeterM1:

He's coming next Monday. But my "plan" was to tell him that he can't touch the plasma. I'll already

have the component cables and digital coax

cable. So all he needs to do, is connect the

component cable and coax cable to the 5100.


Now that I'll have 2 component video sources,

I will run both my DVD player (via component

video) and the 5100 through my Denon 4802

receiver.


He never needs to touch the panel. Correct ?

Will he insist on it ? What do you suggest ?

I get nervous if anyone touches this. I have all

the wires neatly snaked through the walls and into

the Denon.


thanks,

Steve
 

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Steve,

Correct, he doesn't need to touch the panel at all, just have the Denon config in/outs ready to simplify things. Don't forget to set your Pio input 2 mode to component instead of RGB.


All he needs to do is hook up the 5100 to one of your Denon component ins and verify communication of the box with the Comcast office. If you get a 5100 STB, HD config settings are done via power off & menu on the remote or the STB.


good luck.
 

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Discussion Starter · #14 ·
PeterM1:

Everything you said was correct !!! thanks....

The Comcast guy came today and it was the easiest install

he's ever done. I had everything all ready for him. I ran a cable

connection from the 1GHz splitter to my home theater room. I connected

a set of Monster component video cables from Denon. I also ran

digital coax from the Denon.


So all he had to do was connect the 5100 to the cable outlet I added

in the wall, connect the component cables and the digital coax, then

plug in the 5100. I then selected TV from the Denon remote and there

it was... HDTV on my plasma. Of course I had to select 1080i on the

integrator menu.


A couple of questions:

1) Do I want to leave it on 1080i for all HDTV programs or would I

want to select another mode ?


2) The technician said I would get "better 5.1 surround" with an

optical connect instead of digital coax ? Is that true ? I've shyed away

from optical because I heard that if there any kinks or bends, that

may cause problems. So I chose digital coax for all my audio connections

to the Denon including from my DVD player. Suggestions ?


Thanks.

Steve
 

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I was unable to hear a difference between "optical" and "rca wire" digital connections.

Optical may be shielded from RFI completely, but use a nice shielded RCA cable to connect the digital output and you'll be fine. Just think about the physics... it's just a digital stream, and the signal was just running on very thin circuit board wires before entering the 100 times thicker RCA cable... it'll work fine and at a good cost savings, and is more durable than optical...


Dr. Rings

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saz25


The 1080i works best since only ABC runs 720p and the brightness diminishes when not on 1080i for HBO, Showtime and the other HD channels.


The optical connection has a bandwidth which is lower than the coax out. The kinks etc. are not a problem if you get a good optical cable. Preference would be a good shielded, Canare terminated coax interconnect.
 

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I might go with comcast but I have the 433 and my DVD player is component connected to input 2 thus all I have left is input one with component to RGB connection. What will an installer do when he sees this?Do I need to buy a component to RGB cable to have when he comes?
 

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mattg3:


You need to buy a component to VGA break out cable. It has 3 RCA connectors on one end and a VGA on the other. You can then use input 1 for the HD box. Just remember to configure input 1 for component input.
 

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thanks Jim
 
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