[agogley]

I had heard a lot of complaining about Pioneer, their loud media units, and their poor customer service. Well, I decided to call Pioneer about my loud media fan on my Pio 910HD Elite. They provided a contact of a local company that came to my home and promptly replaced the fan with a quieter one. I just wanted to tell everyone about my experience.

 

[Ross in Toronto]

Given that 910HD's are Pio's Winter 2003 / 2004 models, the two year warranty period is just about up on those... when exactly did you purchase your 910, and was your replacement handled as a warranty claim or simply a make the customer happier-type call?