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I am extremely frustrated that my 2 year old took a letter opener to the screen on my new pro-1150hd
... No actual punctures but some pretty good deep scratches. Anyone out there a service tech that has replaced these before? In the past some RPTVs had a lens cover that was replaceable does this plasma have a replaceable item in front of the actual plasma glass?
 

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Quote:
Originally Posted by smalltownhick /forum/post/12905781


Thankfully the TV is still watchable, when watching most programs you can barely even see it. Turn the TV off however and it almost makes me want to cry

I'm wall-mounting my panny plasma this weekend. After reading about your sad experience, I think I will be mounting it a few feet higher than I was originally planning... well out of the reach of any toddlers!
 

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Quote:
Originally Posted by smalltownhick /forum/post/12905842


Is the glass separate from the actual plasma screen?

No. It sounds as if you have scratches in the color filter. That is bonded to the subglass and cannot be "separated" and replaced.
 

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Quote:
Originally Posted by smalltownhick /forum/post/12905226


There must be a plastic anti-reflection coating on the glass. The way it got scratched it looked like what happens when plastic gets scratched. i.e. curly remnants.

There is a plastic coating. The user manual says to use a soft cloth like the one provided with the set. It also says a hard cloth could cause scratches on surface. Also warns against using water or other liquid on the screen. Says "droplets can enter the system and cause malfunction".


I've used a micro fiber cloth on these types of surfaces in the past with good results.
 

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Quote:
Originally Posted by revmike /forum/post/12909951


What's a 2 year old doing playing with a letter opener?

when i was two (maybe like 6) i played with letter openers, staple removers (thought they looked like sharks), and knives without my parents knowing... what was wrong with me
 

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Quote:
Originally Posted by smalltownhick /forum/post/12903295


I am extremely frustrated that my 2 year old took a letter opener to the screen on my new pro-1150hd
... No actual punctures but some pretty good deep scratches. Anyone out there a service tech that has replaced these before? In the past some RPTVs had a lens cover that was replaceable does this plasma have a replaceable item in front of the actual plasma glass?

Just wait till the kid starts driving.
Consider that mishap a warning so be prepared for more to come
 
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