I am still having the same problem as before. Someone on a previous thread told me that I needed to run both lines from the LNB from the 101 sat into the switch instead of just the one and that did not work. As it stand now, I am only using the Sony receiver for the HD and that is it. I really want to get the patches but can't since it means that I won't be able to get the 119 sat during that time period. I am ready to try a new Sony receiver and see if that helps. I hate beating a dead horse but there has to be someone out there that has had this same problem and fixed it.
Here is a recap of what I have done and the problem(s) as it exists today:
I am still having trouble and have not ready to give up. Here is my situation. I recently upgraded to a Sony Sat-HD100 sat receiver to get HD on the 119 Sat.
The installer was not able to get both signals from both sats at the same time. We had to use the existing round dish on the side of my house for the 101 signal. The ellip dish is mounted on the front side of the house at the top eve. At this current time I am receiving the 119 signal through my Sony. The installer told me that if I want to get the 101 Sat I needed to hookup a 2nd cable to my 101 dish LNB and run it into the switch input for the 101 sat. (I am still using the other side of the LNB for my old RCA receiver that runs my TIVO).
Here is the problem: When I connection the 101 Sat to the switch I get these screen messages: 199 - Call Customer Service for ordering information x721" Chan 509 - "Program not available in your area." Now I get all of the programs that I am supposed to get on the 101 sat but not able to get the two HD channels. If I disconnect the 101 from the switch everything works fine but I don't get the 101 channels.
I have replaced the switch and get different messages 199 & 509 - "Channel not available"
I called a different Sat installer and he told me that the problem is that I need to run both 101 leads to the switch and hook up the Sony receiver and the RCA receiver to the switch??? - not sure why this would matter - I have not tried this since the cabling is attached to my house and would have to rewire everything with no guarantee it would work.
I have called numerous times to Tech support and they run all of these tests. No avail. I've spoken with programming and they have reset my card, taken all programming off and then reapplied it. NADA! They have no idea. All they can say is that they will have to send a tech out??
I want the 101 programming so that I can watch something else when it records and IT PISSES ME OFF WHEN I CAN'T FIX A PROBLEM!!!
I have even traded out cables to see it was a bad cable and that has not worked either.
If some of the experts can assist me in some ideas I would love it!
Thanks again in advance,
Brian L. Scott
1-800-681-2628
Here is a recap of what I have done and the problem(s) as it exists today:
I am still having trouble and have not ready to give up. Here is my situation. I recently upgraded to a Sony Sat-HD100 sat receiver to get HD on the 119 Sat.
The installer was not able to get both signals from both sats at the same time. We had to use the existing round dish on the side of my house for the 101 signal. The ellip dish is mounted on the front side of the house at the top eve. At this current time I am receiving the 119 signal through my Sony. The installer told me that if I want to get the 101 Sat I needed to hookup a 2nd cable to my 101 dish LNB and run it into the switch input for the 101 sat. (I am still using the other side of the LNB for my old RCA receiver that runs my TIVO).
Here is the problem: When I connection the 101 Sat to the switch I get these screen messages: 199 - Call Customer Service for ordering information x721" Chan 509 - "Program not available in your area." Now I get all of the programs that I am supposed to get on the 101 sat but not able to get the two HD channels. If I disconnect the 101 from the switch everything works fine but I don't get the 101 channels.
I have replaced the switch and get different messages 199 & 509 - "Channel not available"
I called a different Sat installer and he told me that the problem is that I need to run both 101 leads to the switch and hook up the Sony receiver and the RCA receiver to the switch??? - not sure why this would matter - I have not tried this since the cabling is attached to my house and would have to rewire everything with no guarantee it would work.
I have called numerous times to Tech support and they run all of these tests. No avail. I've spoken with programming and they have reset my card, taken all programming off and then reapplied it. NADA! They have no idea. All they can say is that they will have to send a tech out??
I want the 101 programming so that I can watch something else when it records and IT PISSES ME OFF WHEN I CAN'T FIX A PROBLEM!!!
I have even traded out cables to see it was a bad cable and that has not worked either.
If some of the experts can assist me in some ideas I would love it!
Thanks again in advance,
Brian L. Scott
1-800-681-2628