Namlemez, While I would be the first to claim that my poll is far from scientific, I do view it as a good sample of the current failures. There have been at least 4 (Big Hock, mtm900, HB111, Robert99) folks who have posted that thier unit has failed. All of these folks while disapointed have not (so far) posted that they wish they never bought the projector. So while disapointed, I would not characterize them as "looking for blood".
My goal for the poll was to quell the talk of "AE100s are all failing". What I have found so far is that there are a siginificnat number of units that are failing, what I dont know is how this compares to other projectors. To me even a failure rate ot 3 in 200 (1.5%) seems high. But this may just be an acceptable standard for the projector industry. Maybe one of the projector vendors can respond with some data on what they see on other projectors.
And don't forget Coolmo. Mine failed after 35 hours. Turned it on one day and the lamp would never get very bright and would occasionally go black. There is definately a higher failure rate than normal if you ask me.
I contacted ********** tonight to let them know the DHL tracking number for my returned AE100. I ask them under what circumstances the unit would just be replaced instead of repaired. They replied that they are attempting to purchase all of their AE100s from two stores that will replace all defective units no questions asked. So my unit should be replaced as soon as it arrives. I then asked if the new unit would be covered under the no stuck pixel guarantee. They replied that it would be covered.
Wow thats great news to hear about the dead pixel problem. But look at it like this. I just sent mine back on the 8th because of the red light of death. That cost me 78 dollars from USPS. to have it sent back to me (thank Kaneda a new unit) 142 dollars. Now lets say this one dies I go through that again, or if I have dead pixels... 220 dollars a pop to have it replaced could be a never ending process.
That red light of death problem is obviously bad and having to pay to ship it both ways does sound pretty bad.
But I'm about to order one myself on Monday and I was thinking this through. Even assuming I have to ship it back (which doesn't sound likely) its still a great deal. Plus, the assured no dead pixels is UNHEARD of here. Maybe in Japan, customer satisfaction is more important. Almost all computer companies / monitor manufacturers here won't replace a monitor with "just a few pixels bad."
A forum community dedicated to home theater owners and enthusiasts. Come join the discussion about home audio/video, TVs, projectors, screens, receivers, speakers, projects, DIY’s, product reviews, accessories, classifieds, and more!