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problem with 60XBR800, is it convergence? pics inside

496 Views 7 Replies 3 Participants Last post by Ou8thisSN, Oct 20, 2004

Ou8thisSN

Discussion Starter · Oct 13, 2004

Hi, I know nothing too much about RPTVs, but i'm asking for a friend.

The problem is that there is masking or like a red shadow following the image, the picture taken shows a lot of text, the problem is the lines and stuff behind the text.

He has had this tv for:

less than 2 years.

he noticed the artifacts like a few months ago.

it is on all inputs.

he tried screwing around with the menu, including some sort of shadow masking option, no change.

Please help, if possible.

http://powercraftsoftware.com/tvprob.jpg

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umr

· #2 · Oct 13, 2004

I would suggest you try this if you are comfortable with going into the service menu.

image revision.pdf 451.015625k . file

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Ou8thisSN

Discussion Starter · #3 · Oct 13, 2004

Quote:

Originally posted by umr
I would suggest you try this if you are comfortable with going into the service menu.

thanks for the advice. does that mean, that its a fairly common problem, or are you just guessing that could fix it?

also, is there a hard/factory reset, in case he messes up?

thanks for the file though

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umr

· #4 · Oct 13, 2004

It is fairly common. This is no guess. That is the Sony procedure.

There is no reset to fix a problem.

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Ou8thisSN

Discussion Starter · #5 · Oct 19, 2004

he says he followed the guide, and its already set to 14, so he couldnt really "fix" it. Is there anything else he can try? its out of warranty and Sony wants $500 to fix it. is there a way to get it done for cheaper or any other way? please, help if you guys have anythign else to suggest.

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umr

· #6 · Oct 19, 2004

Quote:

Originally posted by Ou8thisSN
he says he followed the guide, and its already set to 14, so he couldnt really "fix" it. Is there anything else he can try? its out of warranty and Sony wants $500 to fix it. is there a way to get it done for cheaper or any other way? please, help if you guys have anythign else to suggest.

He needs to let Sony fix it. Either he is incapable of following the procedure or it did not work. It does not matter which of those is the case the answer is the same. It does not sound to me like he got to step 4 which is the key step.