Hello all, it was suggested I post this in this Thread.
I have purchased a new receiver, the Yamaha RX A1040 and now my Ps4 and Ps3 wont display a picture (blank screen /flashing bug). It will show picture in 480p mode but nothing else. My Xfinity, Xbox one, chromcast and Wii U all work fine. I troubleshooted every wire cable and device to no solution. I contacted Yamaha and they don't know what to think of it. Sony had this to say...
Evelyn: Thank you for waiting, I was just researching about this case and I found out that the issue is due to compatibility between your receiver software and the consoles software. My best advise wold be for you to use it without the receiver or to try using another one. Since the consoles works fine without the receiver unfrotunately my friend there is no other troubleshooting that we can follow.
Evelyn: Is there anything else I can assist you with today?
You: so i have a brand new receiver and you say I need to get new receiver?
Evelyn: Well, I am really sorry for the inconveniences but in this case, the issue is related with the Yamaha Receiver.
Evelyn: Is there anything else I can assist you with today?
You: no it is happening with sony, and onkyo receivers as well
Evelyn: Unfortunately, it appears I am not able to assist you with your request today. I will be disconnecting this chat session. Thanks for contacting PlayStation.
The agent has ended the chat.
Wow, has anyone else had this issue and fond a way to fix it?
I have purchased a new receiver, the Yamaha RX A1040 and now my Ps4 and Ps3 wont display a picture (blank screen /flashing bug). It will show picture in 480p mode but nothing else. My Xfinity, Xbox one, chromcast and Wii U all work fine. I troubleshooted every wire cable and device to no solution. I contacted Yamaha and they don't know what to think of it. Sony had this to say...
Evelyn: Thank you for waiting, I was just researching about this case and I found out that the issue is due to compatibility between your receiver software and the consoles software. My best advise wold be for you to use it without the receiver or to try using another one. Since the consoles works fine without the receiver unfrotunately my friend there is no other troubleshooting that we can follow.
Evelyn: Is there anything else I can assist you with today?
You: so i have a brand new receiver and you say I need to get new receiver?
Evelyn: Well, I am really sorry for the inconveniences but in this case, the issue is related with the Yamaha Receiver.
Evelyn: Is there anything else I can assist you with today?
You: no it is happening with sony, and onkyo receivers as well
Evelyn: Unfortunately, it appears I am not able to assist you with your request today. I will be disconnecting this chat session. Thanks for contacting PlayStation.
The agent has ended the chat.
Wow, has anyone else had this issue and fond a way to fix it?
