[CyberDan]

Hello folks,

I have 2 picture modes missing.
In SDR I should have Dynamic, Natural, Standard and Movie mode.
In HDR I should have the same modes but with a dedicated setting. It should switch by itself to the other setting.

My Problem here:
The TV displays that I am in HDR but I still use the same setting in Dynamic and Natural which I was already using in SDR. Nothing changed! On Movie and Standard it behaves like it should. Only in Dynamic and Natural it does not.

My troubleshooting so far:
-Factory reset 3 times in service menu.
- changed the hdmi ports, problem is in general
Talked to Samsung who wants me to force to do an update which I denied because of performance issues above 1202.

My Question:
What can I do to fix it by myself to get my 2 separated settings back?

 

[Rolls-Royce]

Go check the Q9 owner's thread in the LCD Flat Panels area. You may find that if you are missing picture modes, what others have done to get them back...