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I installed rapidrun digital cables throughout my new house. I cannot seem to get the system to carry 1080p signal without fragmentation of the signal.
Setup is a passive wall plate at the source, 50ft digital runner, and an active wall plate at the HDTV. After speaking with customer support I was sent updated passive plates for the source and also new 50 ft digital runners at no charge. The same issue persists. Wont carry 1080P from a samsung blueray unless the resolution is 720p.
To trouble shoot I began by connecting the TV to the blueray with a 6 ft HDMI cable and yes, It worker perfectly. I then tried setting up the system seperatly from the wall installation as follows: Blueray-6 ft HDMI cable-passive plate-new 50 ft digital runner-active plate-6ft HDMI cable-HDTV. This was all laid out in my living room with the TV of the wall> When the same problem persisted I confirmed the correct part number on the active and passive plates and swapped them out (I have three of each) without improvement. Love some help !
Setup is a passive wall plate at the source, 50ft digital runner, and an active wall plate at the HDTV. After speaking with customer support I was sent updated passive plates for the source and also new 50 ft digital runners at no charge. The same issue persists. Wont carry 1080P from a samsung blueray unless the resolution is 720p.
To trouble shoot I began by connecting the TV to the blueray with a 6 ft HDMI cable and yes, It worker perfectly. I then tried setting up the system seperatly from the wall installation as follows: Blueray-6 ft HDMI cable-passive plate-new 50 ft digital runner-active plate-6ft HDMI cable-HDTV. This was all laid out in my living room with the TV of the wall> When the same problem persisted I confirmed the correct part number on the active and passive plates and swapped them out (I have three of each) without improvement. Love some help !