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OK I'm on my 4th and I hope FINAL unit and it seems to be ALMOST perfect! Now I know that Picture Tilt is adjustable from normal user accessible menus, and I know how to access the service menu, BUT how do I adjust options listed in the service menu?


I am looking to address specifically the geometry settings that most computer monitors have in addition to picture tilt such as, pincushion, vertical squeeze, horizontal squeeze, trapezoid compensation, etc. Can anyone help me?


I am fairly technically literate and it seems I’m on my own because the service center said they would not service this unit because they are told by "RCA Field Reps" that my complaints are NORMAL for this unit and therefore they will not even send a technician to my house to make adjustments to the set. Unfortunately they are the only local RCA service center who will even service TVs over 32" and they are holding me over a barrel indicating that I can only get service if I bring the unit in and that any adjustments will not be covered by the warranty, which is not only EXTREEMLY inconvenient but also unnecessary for the simple adjustments I would like to try in order to see if it helps some of the picture anomalies that aggravate me such as excessive over scan, excessive gray bars (they cover almost an inch of picture on each side), and the fact that the mode that cuts off heads and feet normally round objects are stretched TOO far and become vertically ovoid. The Deathstar and Stargate are ROUND not Eggshaped!


Anyway is there anything I can do or does RCA have it so mucked up that I’d need special technician tools to make any of these simple adjustments???


Thanks!!!
 

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I'm a 38310 owner as of yesterday. My screen does have some anomalous characteristics as well. You mentioned a 'service menu', where is it, and what is it supposed to do? Have you had any luck adjusting the picture so that it won't squeeze the image on the far left and right edges? That's the one problem that I'm hoping there's a 'cure' for! Let me know what and how you've done with that one in particular. I'll try anything, as long as it doesn't involve taking the tv apart. Sorry I can't answer any of your questions, but perhaps you can help me.


JediMastr


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jedi mastr If you look really close there is a 3/8 inch gap between the real screen and the edge of the TV set. On all 4 top, bottom, right, left It's just glass. It's not part of the picture, it's called "framing".

Time to go back to jedi school master. Don't touch the service menu, you'll void your warranty.


You do not read mauals correctly nor do you ask the repair man about these things, but I do and I am hob, while you call yourself a master. http://www.avsforum.com/ubb/smile.gif


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Hob for Hobby
 

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hob,


I'm unsure what your post has to do with my particular problem. The framing you speak of doesn't bother me, and I don't see how it would affect the screen in a way that causes stretching and squeezing. I've read several posts in this and other forums with the same problem I'm having. Does your screen exhibit the same characteristics? If not, you're lucky--or your dealer worked some magic. If your dealer made some adjustments, does that void your warranty? You said using the service menu will void my warranty, where is that stated in my manual? Considering I can't make any adjustments in the service menu, I don't think that'll be a problem. Since you know someone with intimate knowledge of these sets, perhaps you could explain in more detail the nature of the problem and how to fix it. Most of the posts I've read say that their RCA service techs don't even understand what we're talking about, if yours does, then perhaps someone in my area may know. I just need to know the exact terminology to use to make sure they understand. If you know what I should tell my local RCA service techs, then I'd much appreciate a lesson...masters never stop learning.


JediMastr


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