I just noticed that I had replies lol, I guess my spam folder took the notifications. This projector cant do 4k60hz hdr because of the 10gb hdmi limit.I would replace. I believe only HDMI1 can do 4k60 HDR
I bought it refurbished back in december. I plan to switch it out and keep it. I dont plan to sell it. I just figure that if the port it out and the projector works otherwise maybe ill hold onto it until the warranty is more close to ending in hopes they start shipping out 5050ub replacements since the 5040ubs would probably still be out of stock. Thats why i was wondering if anyone heard anything about it yet or not. Trying to decide what to do.If you bought it nine months ago, aren't you under warranty? If I have a port that wasn't working and was still under warranty I would very likely get it serviced.
I don't know the rules but I would be surprised if they send you a refurb, and I suspect if they send you one that had a problem, you would have an avenue to protest that. But I don't know for sure.
I also suspect, based on their track record, if they cannot repair your unit under warranty in a cost effective way, they could send you a new one (and if they don't have that older model, I understand some folks have received replacements of newer models).
But if the problem is just the HDMI port, I'm guessing they can likely replace that port and send you back you same projector.
Either way, I would post your question in the main thread instead of this special sales thread, if you are wondering how other people have been treated under warranty.
What I wouldn't do it sell a projector like you have, and buy a new one, unless I needed that particular port right now. Trying to sell a projector with a failed port, when refurbs with working ports are under $1200, would net you under $1k I would guess?
My first one was doa and wouldnt power on, the second one was perfect 0 hours on the unit and bulb and its worked perfect ever since, it just sucks that i just now realized that hdmi 1 doesnt work and now I have to do the swap a roo again and I really dont want to get a unit that has a ton of hours, bad dust blobs ect... considering this one is perfect outside of that hdmi port. I figure if i have to go through it again maybe ill wait till the warranty is closer to expiring in hopes to get a 5050ub if they no longer have 5040ub's, but then again they still sell the 5030ub so they probably wont be doing that anytime soon.I had 2 projectors replaced due to dust blobs, but the one I have right now is perfect. Thankfully, Epson will ship and return ship these projectors at no cost, so overall, I'm still happy with the money I saved by buying the refurb, despite the pain of mounting/unmounting and return shipping the bad ones.
I'm wondering if i can just force them to repair the unit unstead of swapping it out, anyone tried that?