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Hello all...just a quick question. I have an option to get a refurbished XA2 for around 400 bucks. Could anyone give me their experiences with buying refurbished? The only refurbished product I ever bought was a blender, which is a LITTLE less complicated piece of equipment. Most sites selling refurbs state they are MORE reliable than buying new. Anyone have good or bad stories about buying these kinds of items? Thanks for any input!
 

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There are stories good and bad to tell. Personally, I have had awesome luck with refurbs. I bought a home PC, a DVD/Tivo unit and various satellite equipment and have made out quite well. Many times sellers of refurbs offer an extended warranty of some kind for cheap. That is a tempting deal as the XA2 is an awesome machine.
 

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I only go for refurbs if the company has at least a 30 day return policy (I.e. not Fry's) and the warranty is equal to that of a new product. The 90 day warranties scare me.
 

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Discussion Starter #4

Quote:
Originally Posted by sivartk /forum/post/12890202


I only go for refurbs if the company has at least a 30 day return policy (I.e. not Fry's) and the warranty is equal to that of a new product. The 90 day warranties scare me.

Ya....my only concern. The XA2 is from Overstock, and they offer a 2 year extended warranty for about 30 bucks, but they list the warranty without buying the extended one as 90 days- Manufacturer. I know an XA2 has 1 year thru Toshiba, so 90 days kinda worried me.
 

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Just bought a refurb HD-A2 on eBay including 90 day warranty and three day refund or replacement (according to the advertisement.) The player arrived dead (doesn't get past "Welcome" on the player) and they are now telling me to exercise the Manufacturer Warranty. All I can say is good luck -- speaking for myself, I may have a fight on my hands.
 

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13 months ago i bought a refurb tosh dr-2 sd dvd recorder from etail.com for under $105 (msrp just under $400, i think) and its been awesome!
 

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Quote:
Originally Posted by TrevorS /forum/post/12890404


Just bought a refurb HD-A2 on eBay including 90 day warranty and three day refund or replacement (according to the advertisement.) The player arrived dead (doesn't get past "Welcome" on the player) and they are now telling me to exercise the Manufacturer Warranty. All I can say is good luck -- speaking for myself, I may have a fight on my hands.

Who was the seller? I'm also considering a refurbed XA2.


Edit: I checked the one I'm watching, the seller has a 14 day return policy. Still not sure though...
 

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Quote:
Originally Posted by TrevorS /forum/post/12890404


Just bought a refurb HD-A2 on eBay including 90 day warranty and three day refund or replacement (according to the advertisement.) The player arrived dead (doesn't get past "Welcome" on the player) and they are now telling me to exercise the Manufacturer Warranty. All I can say is good luck -- speaking for myself, I may have a fight on my hands.

Hopefully you used PayPal and there was buyer protection on the Item.

It may take awhile but PayPal,at least my experience with them,will stand up for you and returne youre money.

After you prove you shipped the item back,and can track it to prove the seller recieved it back,all at youre expense of course
 

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IMHO, $400 is too much to pay for a refurb XA2.


I could see $200. However, you can find new ones for around that price if you scour the web, etc.


My first DVD player was a refurb Mitsubishi that I bought in 2001 at Fry's for $30. (I was cheaper then than I am now.) My first DVD recorder was a refurb that I bought (again at Fry's) in 2005 for $80. My first HDTV was a refurb (from buy.com) LCD for $400 last year. All 3 still work.


I have nothing against refurbs. I prefer them since I know what was wrong with them got fixed. I would even pay $100 (but not $250
) for a refurb profile 1.0 Blu-Ray player. I just think $400 is too much to pay for a refurb XA2.
 

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I purchased my refurbed hda1 from vanns.com back last August. Toshiba refurbed the unit and gave it a 90 day warranty, so far so good for me. Only cost $150 which was alot cheaper at the time than the xa2 or a35 with analog outs which I needed for my older non hdmi receiver. Most people say a refurbed unit is better than brand new factory unit since the factory unit does not go throught a complete test after assembly like a refurbed model does. The xa2 is probably he best hd dvd player toshiba will ever make so I would take the chance. I a waiting for the A35 to drop in price later this year or hopefully and I have no confidence that a dual format player will be available that will work as good as my A1.
 

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I purchased a refurbed Tosh VHS some years ago. Lasted as long as the warrantee.


As far as using PayPal to protect your purchase, good luck with that. For me, my first line of defense would be my credit card. Check the FleaBay forums for more info on this. I'll only use PayPal for smaller purchases and only if its the only way available to pay.

As usual ymmv.

Tony
 

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Quote:
Originally Posted by Claw97000 /forum/post/12890030


Hello all...just a quick question. I have an option to get a refurbished XA2 for around 400 bucks. Could anyone give me their experiences with buying refurbished? The only refurbished product I ever bought was a blender, which is a LITTLE less complicated piece of equipment. Most sites selling refurbs state they are MORE reliable than buying new. Anyone have good or bad stories about buying these kinds of items? Thanks for any input!

I have so far purchased two refurb A-2's. The first was literally perfect -- must have been returned the next day from the Black Friday sale last October.


The second was mildly cosmetically challenged and DOA when received last friday. I engaged in an email crossing-of-swords and shipped it back today for supposed replacement.


I think the answer is it's not a bad way to go, but YMMV
!
 

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Refurbished = it already broke once.


Caveat emptor.


That said, I have bought refurb before with generally good results. Sometimes, in my field (Computers), with model turnover so severe, you often find yourself having to use second source to provide replacements, or even known good variants.


MEC2

P.S. And as noted, $400 for an XA2 refurb seems a bit steep... I'd shop around for a second hand XA2 before paying that steep a premium for refurb.
 

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Quote:
Originally Posted by Claw97000 /forum/post/12890245


Ya....my only concern. The XA2 is from Overstock, and they offer a 2 year extended warranty for about 30 bucks, but they list the warranty without buying the extended one as 90 days- Manufacturer. I know an XA2 has 1 year thru Toshiba, so 90 days kinda worried me.

90 days seems to be standard for a Toshiba HD DVD player refurb.
 

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Quote:
Originally Posted by 02fx4dude /forum/post/12915432


Who was the seller? I'm also considering a refurbed XA2.


Edit: I checked the one I'm watching, the seller has a 14 day return policy. Still not sure though...

The company is: Global Phoenix Computer, Inc (NY of course
). and their eBay handle is: ebestdeal4u.


They officially allow three days for reporting a problem, though my experience is they'll try to deflect you to exercising the MFG warranty instead of returning.
 

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Quote:
Originally Posted by MEC2 /forum/post/12922315

Refurbished = it already broke once.


Caveat emptor.


That said, I have bought refurb before with generally good results. Sometimes, in my field (Computers), with model turnover so severe, you often find yourself having to use second source to provide replacements, or even known good variants.


MEC2

P.S. And as noted, $400 for an XA2 refurb seems a bit steep... I'd shop around for a second hand XA2 before paying that steep a premium for refurb.

That's actually not true. Most returns of this high tech stuff is due to the purchaser not being able to navigate it, or for other situational or cost reasons, deciding to abort. In other words, most returns are not due to product failure, but rather due to operator issues -- especially early returns (which is most
).


PS. Of course, then you have the AVS returner and his ilk -- he tends to use and abuse the item as long as possible before returning it (thirty days) in hopes of picking up something else of even greater interest!
 

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Quote:
Originally Posted by quikric /forum/post/12915453


Hopefully you used PayPal and there was buyer protection on the Item.

It may take awhile but PayPal,at least my experience with them,will stand up for you and returne youre money.

After you prove you shipped the item back,and can track it to prove the seller recieved it back,all at youre expense of course

I used Paypal and it just shipped back UPS today with the provided RMA. They will supposedly send my a replacement -- that's all I'm asking for
!
 

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I have never had a refurb go bad. And I prefer refurbs to new if I can get them.


My brand spanking new Mitsu TV did puke up its light engine, covered and replaced so now good as new again. That is the first piece of electronics that ever failed on me in over forty years of buying electronics.
 

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Discussion Starter #20
Went ahead and pulled the trigger on the XA2....shipped fast, uber fast actually! It is working just fine...so far!
 
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