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anyone else having these problems?
I recently received a "B" stock Replay 4040 unit as a replacement for a bad 3030 unit. This unit has, within the last week, begun exhibiting very problematic behavior.
During the first couple of weeks with the unit I was able to download shows shared over the internet with no problem. Now, I can't do it...all I get are error messages which is odd because the unit has no problem connecting to the Replay servers to download guide information.
More troubling is the behavior which has started this past week. We can't watch TV for any length of time with the Replay. About every 10 or 15 minutes, the picture freezes up and the audio goes into a stutter (similar to a record skipping) and then it spontaneously re-boots. After the re-boot, the picture picks up again and then the same thing happens again.
I called tech support today and I was told that I should change my network ID and the open port for the Replay to solve the downloading problem. I was also told to unplug the unit for 15 minutes to solve the freezing/skipping problem. No luck in either case.
What is most frustrating is that I have an original 2001 unit upstairs that works just fine, exactly as it should. It is the newer "superior" technology that seems to be failing.
At this point I almost want to just switch to Tivo or to a Dish PVR. What is your recommendation to fix this problem?
I recently received a "B" stock Replay 4040 unit as a replacement for a bad 3030 unit. This unit has, within the last week, begun exhibiting very problematic behavior.
During the first couple of weeks with the unit I was able to download shows shared over the internet with no problem. Now, I can't do it...all I get are error messages which is odd because the unit has no problem connecting to the Replay servers to download guide information.
More troubling is the behavior which has started this past week. We can't watch TV for any length of time with the Replay. About every 10 or 15 minutes, the picture freezes up and the audio goes into a stutter (similar to a record skipping) and then it spontaneously re-boots. After the re-boot, the picture picks up again and then the same thing happens again.
I called tech support today and I was told that I should change my network ID and the open port for the Replay to solve the downloading problem. I was also told to unplug the unit for 15 minutes to solve the freezing/skipping problem. No luck in either case.
What is most frustrating is that I have an original 2001 unit upstairs that works just fine, exactly as it should. It is the newer "superior" technology that seems to be failing.
At this point I almost want to just switch to Tivo or to a Dish PVR. What is your recommendation to fix this problem?