I first purchased a Panasonic TU-HDS20 from a friends store ten weeks ago. While I got incredible ota HDTV pictures from it, the picture dropped out every 30 seconds or less. I packed it up and took it back to my dealer after three days and they returned it to Panasonic. As it was new, and had failed, out of the box, I expected a replacement unit to be shipped asap. Never happened. Repeated calls by the owner of the dealer, and later on, myself, only got a response that they couldnt replace the unit, as no new ones were available, and they had to wait for, out of stock parts, to repair mine. Despite continuing calls, and my stating of my general distaste for their tactics, it was NINE WEEKS later before they shipped my "repaired" unit to me. I connected it up, and the same exact thing happened. When receiving an OTA hdtv signal, it would constantly lose the signal, then lock it in again, and every 30 seconds, or less, lose it and start the process all over again.
Today, in complete disgust, I returned the unit to the store, and had the owner call Panasonic again. Once again, they refused to replace the unit with a new one, upon which I demanded that they refund my money, which they agreed to, and so the unit is now on its way back to them.
I need to purchase something else and could use your recommendations.
I live with a forest of huge oak trees to the west and south of me and have zero chance of ever getting reception for a dish. This unit would simply be for OTA HDTV. Could you please provide and suggestions, recommendations or assistance? It would be greatly appreciated. Thanks, in advance.
Today, in complete disgust, I returned the unit to the store, and had the owner call Panasonic again. Once again, they refused to replace the unit with a new one, upon which I demanded that they refund my money, which they agreed to, and so the unit is now on its way back to them.
I need to purchase something else and could use your recommendations.
I live with a forest of huge oak trees to the west and south of me and have zero chance of ever getting reception for a dish. This unit would simply be for OTA HDTV. Could you please provide and suggestions, recommendations or assistance? It would be greatly appreciated. Thanks, in advance.