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Well after having this set for about 4 months I decided to purchase the the Avia DVD and calibrate it myself. The first thing I did was record all the values in the service menu so I could put it back to the original configuration if necessary. Next I downloaded a spreadsheet of another users values for the 34XBR910 which I was told was 90% correct. I now have a horrible Geometry error in the Lower Right corner, and the HD signal that comes in through Video 7 (DVI) flickers dark and light and looks horrible. I have a Composite connection through video 5 that looks decent but still has geometry errors. I tried to set the values back to the ones that I recorded and when I Write them, no luck. It still looks bad. Is there anything that I can do to correct this? Should I just call to have a Sony Service rep come out and fix it? Should I just have somebody in the DC area ISF calibrate it? Thanks for your help, I am very sad I ruined this, I have been saving for months to purchase this.
 

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There may be a way to reset some values in the SM too, but if it's done wrong it could make matters even worse, by destroying deflection adjustments and other factory tweaks.


Sony's regular customer support line might be worth a try, but in my experience, they usually will not deal with anything in the service menu over the phone. So they'll probably suggest getting it serviced.


Another option, if you want to try to fix it yourself, is to contact Sony's Non-authorized Service Tech Support. There's more info on this in the Sony link in my signature.
 

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This reminds me of the old days messing around in BIOs. I have screwed up my first PC big time. If I did what you did I would be soooo Ticked off at myself. For I have that same TV and I shudder at that thought.


Ok enough about me....These guys here can help you. For they are very smart at using the service menu. Something I will NOT touch at this time.


But if it were me I would bite the bullet and get out my check book and PAY a qualified Sony service tech in your area to fix it. Even if it requires a new chip or a new board of some kind. Do not let your pride get in the way. Get real flesh and blood help. Make sure it is a qualified Sony tech though. Where I live we have a place called Fulton's Radio Supply (Lansing, Mi) They can fix any Sony Product. Where ever you live you should have a qualified Sony tech as well. If you can get some friends to help you move your heavy ass TV to the service center. Save some money and also all the service tech's equipment is there. But if that is not available for you to do that then I would at least video tape the tech working on my TV. While he is opening it up in your home. When I have anyone come to my home to fix any thing being a plummer, electrician, etc...I make sure they are very appreciated. I offer them food and drink(soft drinks) I go out of my way to make them feel special...for they are at that moment in time. When you do that then usually people go out of their way to help you. I did that recently for the Comcast guy and he was very helpful. He ran new cable and took extra time for me without billing me.


I hope this helps. I own that TV...I love that TV...my wife calls that TV my girlfriend. Report back here on what happens. Let us know how it got fixed and what was involved. If you hire the right people it WILL be fixed one way or another. Then you have a good story to tell the grand-kids.
 

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Take Workindood's advice. If you have been in the service menu and by mistake mucked things up, especially with the MIDS, then you will need a bottle of Excedrin. From my experience, I found out that I like pain, because that's what I got myself into for 2 weeks. I'm not saying that you can't fix it, but I could have saved myself by calling someone first.


Take ADU's advice first. If that can't work for you, do some research in your area for a good calibrator. Mind you, their services for different problems come with different prices.


If you still want to hack at it, do a search here at AVS and at http://www.agoraquest.com/viewforum.php?forum=25


Hope you get things straightened out. (Sorry, no pun intended)
 

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Hi "devilbones",

Did you rewrite the new data into memory ?

If not , your in luck !!

Go into the service menu like you did and once there press "0" and then "enter" that will reset it back to factory specs.

Good luck ,

Gary ;)
 

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Mmm... don't think 0-enter (a command I use all the time) will work for this. I believe that's just for recalling the last stored values in memory (while you're in the SM), as opposed to resetting the factory defaults. Don't quote me on this, but I think most changes that aren't written to memory will probably be erased the moment you exit the SM.


There may be other commands to reset some SM data, but I wouldn't recommend going there without guidance from a Sony tech.
 
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