[WA2000]

I recently changed my cable service to HDTV. I am in Southern New Hampshire, using Adelphia cable. I am having problems with my HD channels (I think any digital channel). Where the pixels drop and the sound drops. It is not consistent. I've had Adelphia come to the house. Of course, the problem was minimal that day. The tech tested my cabling. He concurred that it was fine (-3db loss).


The DTB is a SA8000HD. I've powered the box down, ran cable directly from the Adelphia side....


I also see a synch problem between audio/visual at times.


I have seen this problem reported somewhere in a forum. But I cannot find it! I am sorry if this has been posted before. But I am very frustrated!


Thanks for any input.

 

[miniz]

Ask if you can trade the 8000HD for the newer 8300HD. The 8000HD seems to suffer from these problems, or it may be one of many many possible thing that is hapening on your cable system or in your house.

 

[WA2000]

I wanted to make sure I had all my bases covered before trading the 8000 in for another 8000 or better model. It has been quite frustrating and annoying.


I'll post my results.

 

[TerryB]

Drops of most digital channel audio or video indicates either signal levels (which can change a lot day to day with perhaps damaged cable in the area. Or, it could be the specific cable box. The siamplest thing to do if the tech says your signal is good is swap the hardware. Remember that a homemade cable run to the Adelphia side could have issues itself.


Good Luck


TerryB

 

[WA2000]

Terry,


The tech checked the cable from the Adelphia side to the TV, which I installed 20 years ago and is inside the wall. It is however, good quality RG6. As a matter of fact, when Adelphia took over the local area and I had my cable modem installed, they were surprised that my cable inside was of higher quality than outside (RG59 on the telephone poles!).


Regarding drop offs, it definitely looks as if it could be something similar to a cable modem, where problems may occur with higher traffic. I don't know if traffic can cause a problem with the HD channels though. The way the cable modem works is much clearer in my mind than how the DTB works....Hmmm, then again, the 8000HD does include a CM built in and it does have an IP address....


I will be calling the local office today to ask about returning the SA8000.