[blackrain]

My brand new 5884 has a bright pixel which appears to be a "broken" pixel. I was excited to hear from Samsung that they would actually have it repaired. Then I heard the sad news that they need a serial number. This giant tv is hanging on my wall. How am I supposed to give them a serial number? This seems absurd to me. Does anyone know where the serial number is located?


By the way, how likely is it that Samsung will be able to fix the pixel?

 

[The_Hun]

there is one on the right side of the set as well

 

[blackrain]

I am not at home and did not realize that it is on the side. Are you sure it is on the side of this particular model? Do you own a 5884?

 

[Cleveland Plasma]

Usually they is one the side. If not you will have to take it down and look on the back...

 

[blackrain]

I can't take it down. That is why this so important.

 

[Cleveland Plasma]

If you want it fixed it will have to come down at some point.