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Discussion Starter #1
If you have any PR or other connections with Samsung or LG, please let them know about this forum. This will save them tons of money and also help with customer satisfaction due to the following:


* users are reporting bugs with rate their testing team cannot achieve, and they are not paying for that testing either


* this will provide engineers with more info for easier troubleshooting, possibly better categorizing and packaging of fix bundles


* more rapid fix delivery


* all this should not lead to manufacturers practically outsourcing their testing to users in the future


* customers will know that their voice is heard and may have much more faith in the products they buy. Less potential returns and more loyal customer base that could repurchase the brand.
 
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