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Does anyone have a copy of the samsung DLP warranty? (electronic, preferably).


You can't get the text on the samsung site; they say that the dealer has a copy and you can inspect it there before purchase.


I'm particularly concerned with stuff like stuck mirrors/pixels; the annoying stuff that might be excluded.
 

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I don't have mine handy, but it says (somewhat verbaitm):

Which is Stuck or dead pixels are part of the manufacturing process and do not affect the operation of the set.


That is actually quite funny and also true. The set will operate just fine with half the pixels stuck.


However, most people on the forum say the dealers have been accomodating of stuck pixels. Mine had a dead white pixel near the center and the local store exchanged it. Someone else said Samsung has a zero tolerance policy for stuck pixels, but this seems in opposition to the stated warranty.
 

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Coyote Waits
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Quote:
Originally posted by Slartibartfast1
I don't have mine handy, but it says (somewhat verbaitm):

Which is Stuck or dead pixels are part of the manufacturing process and do not affect the operation of the set.

I could be "boiler plate". For now they seem to be taking care of anyone with the problem.
 
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