Apologies if this is a FAQ but I searched and came up with nothing.
I recently purchased the TXP2775H 27" HD set and love it. I am using a Radioshack antenna to receive HD via the OTA tuner in the set. Everything looks and works great when a signal is 16:9. However, any 4:3 HD broadcasts are "double-letterboxed", ie, there are black bars bordering the entire image... about 2" worth. If the P.SIZE button is pressed to switch to Normal, the image fills the screen vertically, however horizontally it has black bars on the left and right and is therefore squished.
Now, it's possible that the local stations are broadcasting everything in 16:9 and encoding black bars in the left and right sides of the image, confusing my TV. If that is the case I guess there's nothing that I can do, as the Samsung doesn't have many options for scaling HD content other than choosing the aspect ratio. I think that's pretty stupid of the stations though, as they should let the end user do the scaling/letterboxing.
I spoke to Samsung tech support and they said that the TV is probably defective. They really didn't seem to know what they were talking about, so that's why I am here. I will probably exchange the TV for another of the same model, but I have a feeling it will have the same problem.
So is this normal for my TV, or is it not? And if it is normal, do all 4:3 HD sets have this limitation? While I love the TV this is somewhat of a show-stopper if all 4:3 HD broadcasts only take up the middle 2/3 of my screen.