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are you sure you have installed the correct drivers for your soundcard version?


As taken from the Creative webpage,


How to Identify Audio Products

SB Live! Identification


Including the Sound Blaster Live!, Value, MP3, Gamer, Platinum, and the 5.1 series.


To identify the model number of this sound card, first shut down the system in order to safely remove the card.

Once the card has been removed from the computer, examine the upper left corner of the component side of the card. This is the location of the model number (CT number). Here you will see the letters "CT" and four digits (e.g. CT-xxxx).

If further identification of the sound card is needed, turn the card over on its back and find the black ink stamp in the upper left-hand region.



Once you have done this, click on the link below and download the appropriate driver for your hardware

http://www.americas.creative.com/sup...sp?RD=download
 
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