I am not in the Seattle area but I can tell you this "Don't be affraid", it's easy and fun too. Just swap out your hard drive and plug the phone line in as the instructions and follow the prompt (only few). If it doesn't work, most of the time you can put the old drive back. We are here to help you if you have any problem.
Just make sure you get the UTV supported drive and you are half way there.
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