I am going to be buying a new LCD soon. It will be in the 52" range.
I have always dealt with Sears in the past, mainly because I liked their service. However, they have recently changed their in home service policies and no longer provide service on Saturdays in my area. They also will not give you an appt in either the morning or afternoon. I guess you're supposed to take the whole day off work to accommodate them. Anyway, when the time comes to buy, I want to make sure that the merchant has competent service people who at least try to accommodate the customer.
What are Circuit City and Best Buy's service arrangements? Do they have their own people or do they subcontract? Do they use factory trained techs?
Also, do any of you have any info on dealing with Amazon on a TV purchase? They seem to have good pricing, and their extended warranty prices seem reasonable. What can I expect in the way of service if I buy from Amazon?
Thanks for any info!
Len in NC
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I have always dealt with Sears in the past, mainly because I liked their service. However, they have recently changed their in home service policies and no longer provide service on Saturdays in my area. They also will not give you an appt in either the morning or afternoon. I guess you're supposed to take the whole day off work to accommodate them. Anyway, when the time comes to buy, I want to make sure that the merchant has competent service people who at least try to accommodate the customer.
What are Circuit City and Best Buy's service arrangements? Do they have their own people or do they subcontract? Do they use factory trained techs?
Also, do any of you have any info on dealing with Amazon on a TV purchase? They seem to have good pricing, and their extended warranty prices seem reasonable. What can I expect in the way of service if I buy from Amazon?
Thanks for any info!
Len in NC
Lend27 is online now Report Post Edit/Delete Message