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SI Solo Pro 2 not charging ? -help-

907 Views 5 Replies 3 Participants Last post by  ppp_av
Hi Guys,

Today my Solo Pro 2 magnetic rechargeable version, did not retract when using the remote. Fine, i changed the remote battery but still no signs of life...

Then i plugged the provided power cable, connected to the cassete via the magnetic hole, left it there for 4 hours but still nothing happens when i try to roll my screen.

Shouldn´t the Solo Pro 2 turn on a light to confirm its charging? That is not happening...

This is really a pain in the butt because its even blocking my regular TV :(

Any help or ideas folks?


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Were you able to resolve the issue?
I am facing the exact same issue. Reached out to SI - no help yet.

Hi Guys,

Today my Solo Pro 2 magnetic rechargeable version, did not retract when using the remote. Fine, i changed the remote battery but still no signs of life...

Then i plugged the provided power cable, connected to the cassete via the magnetic hole, left it there for 4 hours but still nothing happens when i try to roll my screen.

Shouldn´t the Solo Pro 2 turn on a light to confirm its charging? That is not happening...

This is really a pain in the butt because its even blocking my regular TV :(

Any help or ideas folks?


View attachment 3139779
Did you try sticking a paper clip up the wake up hole? That's about all I can think of.
I tried that - no luck
Did you try sticking a paper clip up the wake up hole? That's about all I can think of.
Were you able to resolve the issue?
I am facing the exact same issue. Reached out to SI - no help yet.
Hi, not yet.

SI sent me a new wall charger though.
You?
waiting to hear back from SI. I’ll keep you posted.

Hi, not yet.

SI sent me a new wall charger though.
You?
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