This is the fault of the Motorola box, not the Slingbox. The Motorola box will not display the guide, info, or menu items on any SD display (i.e., coax, composite, or s-video) unless it is in 480i mode. In other words, if you connect your TV directly to the Motorola box using the s-video cable, you won't get the guide unless you output the signal in 480i. You may need to change the 4:3 override as well. However, once you make that change, the guide displays and works fine on computers connected through the Slingbox.
I also recently got a Comcast / Motorola DCT6412â€¦I started to mess with the 6412 and have figured out how to work around its shortcomingsâ€¦.here are some instructions I just put togetherâ€¦I am going to put some screenshots to it as well, but wanted to pass it on to you nowâ€¦.perhaps you can verify this works for youâ€¦.
If you are you using a Motorola DCT64xx series HD DVR set top box, and you cannot see the on-screen guide, please follow the instructions below.
One shortcoming of the DCT64xx is that it is unable to display on-screen information through the SD outputs while it is in HD or ED mode (e.g. 1080I, 720P, and even 480P). Therefore, you need to set the Motorola box to operate in SD mode (480I) in order see the aforementioned on-screen information. Hereâ€™s how:
1) Hit Power button on SlingRemote once (screen should then go black).
2) Hit the Menu button on the SlingRemote. You should see a screen with a white background and black text. If you do not see anything, please hit DOWN one time on the SlingRemote, then hit the Right Arrow button. If you still donâ€™t see anything, hit the Right Arrow button againâ€¦you may have to hit the Right button up to four times in order to get the display to appear (the box is rotating through various video modes). 480I mode is that one that will allow the Motorola box to display the on-screen display thru the SD output (SVideo, Composite, or RF).
3) once are able to see the white background / black text screen, go ahead and hit the POWER button on the SlingRemote again. You should now see video as well as the on-screen display via the SlingPlayer (if not, hit the POWER button one more time and that should do the trick).
NOTE: when starting this procedure, if you find that hitting the Power button doesnâ€™t turn the Motorola box off, odds are that the Motorola box is currently recording something (and consequently not able to show the on-screen display saying as such). In this case, you can work around this by canceling the recording by hitting DOWN and then SELECT. The Motorola box should now turn off and you can proceed to Step 2 above.
NOTE: to return the Motorola box back to HD mode, simply hit the POWER button on your remote control back home (or you can do it via the SlingRemote), then hit MENU, then DOWN, then RIGHT until the onscreen display shows your desired mode (likely 1080I or 720P, both of which are HD modes).
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