Can we set the record straight ? Are the dropouts of video (screen goes blank for 3-6 seconds) and audio the fault of the box or DirecTV ? If it's Sony's box, then I suggest we all call and report it to customer service and get an incident number, as the 90 day warranty is ending fairly soon. This is the only way to get Sony to swap the box at their cost. My unit gets between 92-86 on either satellite all of the time and all connections are fine. We may wait forever for a software upgrade via DirecTV download.