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217 Posts
Hi all,
I hope I can find some help here, as phone calls with talktalk customer service is a complete dead end.
I had ADSL broadband from talktalk working until last week, when I switched to their fibre package. I phoned them ahead of time to see if I needed to change router settings for my new service, and they assured me I didn’t need to do anything.
No connection.
A bit of research later, I found that it in fact it needs to be changed to VDSL. I altered it, left the username as my talktalk phone [email protected] with no password.
I can’t get any connection through the router at all. If I plug in the talktalk supplied router then it works.
Does anyone know the required settings to get the DrayTek functioning?
TIA,
F
Sent from my iPhone using Tapatalk
I hope I can find some help here, as phone calls with talktalk customer service is a complete dead end.
I had ADSL broadband from talktalk working until last week, when I switched to their fibre package. I phoned them ahead of time to see if I needed to change router settings for my new service, and they assured me I didn’t need to do anything.
No connection.
A bit of research later, I found that it in fact it needs to be changed to VDSL. I altered it, left the username as my talktalk phone [email protected] with no password.
I can’t get any connection through the router at all. If I plug in the talktalk supplied router then it works.
Does anyone know the required settings to get the DrayTek functioning?
TIA,
F
Sent from my iPhone using Tapatalk
