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4,049 Posts
Lets face it. The Harmony 1000 (especially when used with the RF extender) is as big of a disappointment as Harmony's response to provide fixes. Unless I am mistaken the 1100 looks like a "fixed" 1000, and sure not offering enough new features and value to be released as a whole new product.
I am sort of insulted that in order to get fixes for a remote I have owned since its release it may be that my only option is to buy a new remote. I would like to start a thread and poll which combines the people who own 1000s, have problems like myself and feel a trade in program would be a reasonable offering from Harmony.
In the past I have always bought Logitec's products, but have stopped entirely since the way they have treated me through lack of support and solutions for a clearly bug riddled product like the 1000.
Perhaps if we get enough people together here we can bring attention to Harmony and they will do the right thing: Since they are not/have not released firmware updates to address the issues it would be fair for them to offer some type of a trade in program.
My faith in Logitec and Harmony would be restored if they took this course of action.
I am sort of insulted that in order to get fixes for a remote I have owned since its release it may be that my only option is to buy a new remote. I would like to start a thread and poll which combines the people who own 1000s, have problems like myself and feel a trade in program would be a reasonable offering from Harmony.
In the past I have always bought Logitec's products, but have stopped entirely since the way they have treated me through lack of support and solutions for a clearly bug riddled product like the 1000.
Perhaps if we get enough people together here we can bring attention to Harmony and they will do the right thing: Since they are not/have not released firmware updates to address the issues it would be fair for them to offer some type of a trade in program.
My faith in Logitec and Harmony would be restored if they took this course of action.