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Discussion Starter · #1 ·
Holy crap! Just got off the phone with Panasonic Technical support and guess what? THERE IS NO WAY TO DISABLE THE INTERNAL SPEAKERS when using an external HT setup or soundbar!!! This option did exist in the VT50 but curiously does not in the VT60. Say what??? I'd guess that 90% of purchasers are not going to want to use the internal speakers and will, instead, be using some external speaker setup. And they're going to want to disable the set's internal speakers. Ain't going to happen. Not without a software patch at least. The tech representative said they are "aware" of the issue and are "working on a fix." Bizarre that this is an option which existed in the outgoing 50 series units but was deleted in the 2013 60's.
 

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Can't you just set the sound level to zero? If you're using a programmable remote, your remote would be programmed to operate your receiver anyway.
 

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Discussion Starter · #3 ·

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Originally Posted by ctviggen  /t/1471264/there-is-no-way-to-disab...s-pannys-panasonic-tech-support#post_23277787


Can't you just set the sound level to zero? If you're using a programmable remote, your remote would be programmed to operate your receiver anyway.
The Fios remote "learned" the codes to control the ZVOX speaker. Sadly it still controls the sound from the TV so when I adjust the volume up/down with this remote I adjust both the internal speakers and the ZVOX at the same time. Becuase the sound is not perfectly sync'ed up between the two this is not a good solution. So I have to mute the TV's speakers and then just use the ZVOX's remote to adjust volume. It works but it seems like an inelegant solution. It seems to me like this would be a pretty simple software fix for Panasonic and one that they'll probably push out as I imagine that 90% of the purchasers of the 60 series are going to have the same complaint. We'll see I guess.
 

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Quote:
Originally Posted by AuralSex  /t/1471264/there-is-no-way-to-disab...s-pannys-panasonic-tech-support#post_23277815


The Fios remote "learned" the codes to control the ZVOX speaker. Sadly it still controls the sound from the TV so when I adjust the volume up/down with this remote I adjust both the internal speakers and the ZVOX at the same time. Becuase the sound is not perfectly sync'ed up between the two this is not a good solution. So I have to mute the TV's speakers and then just use the ZVOX's remote to adjust volume. It works but it seems like an inelegant solution. It seems to me like this would be a pretty simple software fix for Panasonic and one that they'll probably push out as I imagine that 90% of the purchasers of the 60 series are going to have the same complaint. We'll see I guess.

Or just get a harmony universal remote. Problem solved!
 

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It is weird that they took out this feature, as it's been in their TV's for years. Luckily I have a Harmony remote and I have it programmed to control my Denon AVR volume, so it never sends out the code for the TV. I just turned it down to '0' and it's fine.


However, I understand your issue with the ZVOX. I have a ZVOX soundbar, and those are basically designed for you to use your TV remote or Cable/Satellite remote (programmed for your TV) to operate. I have a Panasonic 47" LED in my bedroom, have the TV speakers disabled, and use the Panasonic remote to control volume. When I press 'volume up' it goes up on the ZVOX soundbar, and the TV displays something like "TV Speakers Disabled" in a little gray box along the bottom. Without the ability to disable the speakers, it'd crank both up simultaneously, how annoying!!


The fact that they took this feature out makes absolutely no sense to me.


It's kinda like all the new 2013/14 Mazda models. When playing content off of USB, such as an iPod or flash drive, it'll always restart at folder 1, track 1, when the car is powered on. LOL. Why would you take away the ability to resume playback when the car starts when it's been that way for years? It just doesn't make any sense.
 

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Quote:
Originally Posted by AuralSex  /t/1471264/there-is-no-way-to-disab...s-pannys-panasonic-tech-support#post_23277815


The Fios remote "learned" the codes to control the ZVOX speaker. Sadly it still controls the sound from the TV so when I adjust the volume up/down with this remote I adjust both the internal speakers and the ZVOX at the same time. Becuase the sound is not perfectly sync'ed up between the two this is not a good solution. So I have to mute the TV's speakers and then just use the ZVOX's remote to adjust volume. It works but it seems like an inelegant solution.

On all the TVs i've owned or set up for others along with a Home Theater system, i've never had the need to turn the TV speakers off, i just turn the volume down to zero and leave it there. Maybe Panasonic realizes that there is just no need to have a dedicated setting to turn the TV's speakers off so they did away with it.


The FIOS remote should not be simultaneously sending a Volume command to both your TV and the ZVOX so it sounds like maybe the ZVOX uses the exact same volume code as the Panasonic TV does since both of them respond to the FIOS remote together, but i've never heard of any other soundbars doing that.


Have you gone into the TV's menu and changed the Speaker Output setting to Home Theater instead of TV?


Is the FIOS box actually doing the volume control and you are just assuming it's the TV's volume control? I'm wondering about this because a FIOS remote doesn't "learn" to control other equipment all by itself, it may actually be adjusting the volume output of your FIOS box and not actually controlling the TV's volume control. When you press Volume buttons on the FIOS remote, is the volume level bar displayed on the screen the Panasonic volume bar, or the FIOS's volume bar, or the ZVOX's volume bar?


Have you tried re-programming your FIOS remote to send volume commands to just the ZVOX and not the TV? Or is that not possible with the ZVOX? Maybe the way the ZVOX operates is just not compatible with the way the new 60-series TVs volume control method, but that would be the fault of the ZVOX, not the TV.


Have you checked the Sound Bar forum to see if anyone is having issues like yours with other brands of sound bar?


Quote:
It seems to me like this would be a pretty simple software fix for Panasonic and one that they'll probably push out as I imagine that 90% of the purchasers of the 60 series are going to have the same complaint. We'll see I guess.

I don't know where you get that 90% figure from, but in seeing dozens of big screen flat panel setups on various people's homes over the years the number of them using a home theater system is more like 20%.


_________________________
 

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Discussion Starter · #8 ·

Quote:
Originally Posted by RandyWalters  /t/1471264/there-is-no-way-to-disab...s-pannys-panasonic-tech-support#post_23277942


On all the TVs i've owned or set up for others along with a Home Theater system, i've never had the need to turn the TV speakers off, i just turn the volume down to zero and leave it there. Maybe Panasonic realizes that there is just no need to have a dedicated setting to turn the TV's speakers off so they did away with it.


The FIOS remote should not be simultaneously sending a Volume command to both your TV and the ZVOX so it sounds like maybe the ZVOX uses the exact same volume code as the Panasonic TV does since both of them respond to the FIOS remote together, but i've never heard of any other soundbars doing that.


Have you gone into the TV's menu and changed the Speaker Output setting to Home Theater instead of TV?


Is the FIOS box actually doing the volume control and you are just assuming it's the TV's volume control? I'm wondering about this because a FIOS remote doesn't "learn" to control other equipment all by itself, it may actually be adjusting the volume output of your FIOS box and not actually controlling the TV's volume control. When you press Volume buttons on the FIOS remote, is the volume level bar displayed on the screen the Panasonic volume bar, or the FIOS's volume bar, or the ZVOX's volume bar?


Have you tried re-programming your FIOS remote to send volume commands to just the ZVOX and not the TV? Or is that not possible with the ZVOX? Maybe the way the ZVOX operates is just not compatible with the way the new 60-series TVs volume control method, but that would be the fault of the ZVOX, not the TV.


Have you checked the Sound Bar forum to see if anyone is having issues like yours with other brands of sound bar?

I don't know where you get that 90% figure from, but in seeing dozens of big screen flat panel setups on various people's homes over the years the number of them using a home theater system is more like 20%.


_________________________
Thanks for the response Randy. Interestingly, the ZVOX actually has the ability to "learn" the remote codes from an external remote such as the Fios. Here is the description of that feature from their own product literature:

Uses Your Remote Control

The new Z-Base systems can be programmed to respond to your remote control. The illuminated display walks you through a less-than-a-minute programming cycle. Then your TV remote...or cable box remote...or satellite receiver remote...or ANY remote...can control volume, mute, power and input functions of the ZVOX system.



So the Fios remote which had already been programmed to adjust the Panasonic's basic controls (volume, etc) now controls both the ZVOX and the VT60. The volume display on the set is defintely the set's volume control and not Fios'. So even if I had the Fios remote "unlearn" the ZVOX it would then only be able to adjust the TV's volume which, as you know, I don't want varied off '0.' The VT60's menus do not have an option to change speaker output from TV to home theater. That's the problem. The VT50 series did have this potion. The VT60 does not. As I said, the Panasonic rep said they were aware of this problem and were working on a software patch that would fix this omission and include it in the available settings. When (or if) this gets done is anyone's guess, however. As to the "90%" comment it was just a guess on my part. If you're saying that it's actually closer to 20% that use external speakers I have to defer to you as it seems you're in the business. I just find it hard to understand how anyone could listen to music or, for that matter, anything with any dynamic range whatsoever, and remain satisfied with the tiny little built-in speakers. To spend $2000 - $3,500 on sets like this and remain satisfied with a speaker system that's more likely found on a $79 table radio is curious to say the least. So anyway, for now I'm just keeping the TV's volume to 0 and controlling the ZVOX with their own dedicated remote.
 

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Looking at the 60 series manuals, i see a menu for Viera Link HDAVI Control and something called "Automatic Input Switching" which says when using a Home Theater System the speakers automatically switch to the Home Theater System. I don't have this on my GT50 so i can't test it out, but have you tried fiddling with this setting on your VT60? Is this menu available to your or is it grayed out? Or does it work with your ZVOX taking the place of an actual Home Theater System? Is there a different way you can connect that ZVOX thingy to the TV?


TV makers typically try to make their TVs compatible with all the other brands of devices and sources and systems etc, but as things get more complicated among the various CE manufacturers there is bound to be some unforeseen incompatibilities between some brands and devices. Sometimes one or the other can come up with a firmware update to fix an issue (like the Onkyo issue a year or two back), but not always. It appears ZVOX's volume methods presume that the TV will have a dedicated On/Off setting in it's menu, but if a manufacturer removes that setting then the ZVOX is hung out to dry. Not really the fault of the TV, it's more of an unforeseen limitation of the ZVOX. Does the ZVOX have a setting that prevents it from operating the TV's volume control?
 

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Discussion Starter · #11 ·

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Originally Posted by mrkdilkington  /t/1471264/there-is-no-way-to-disab...s-pannys-panasonic-tech-support#post_23278273


There's no setting in the menu on my ST60, but somehow it knows to disable the internal sound with my HT. Even if I put the volume to max on the TV, no sound comes out.
Are you connecting your HT system to the TV with an optical cable, an HDMI cable with ARC or with RCA cables? I'm using an optical cable and it does not mute the VT60 so speakers.
 

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I would agree that this is an oversight, and that many users will not want to use the internal speakers. but i'm also guessing that of those "90%" that don't want to use the internal speakers, 85% will be fine having the speakers set to 0, and letting their a/v gear do what it usually does. I could see this being a big problem only if the speakers emit static, or cause some kind of interference and affect pq is some way. otherwise, it's just going to be an oddity, that will affect a small group of ppl that want to use the TV's volume control but output through an external system.



that being said, if I do choose the f8500 over the panny's(based on picture quality and my needs) I may use the inability to disable the internal speakers as one of the cons for the panny's. i'm almost at the point that I would buy any tv that comes WITHOUT internal speakers just to support that decision. I don't really care how small the cost is, I don't want em. and anybody that 'needs' internal speakers has enough soundbar options to choose from.
 

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Quote:
Originally Posted by gbmannc  /t/1471264/there-is-no-way-to-disab...s-pannys-panasonic-tech-support#post_23278044


I remember on my last tv, you needed to turn off the internal speakers to pass 5.1. Can the 60 series pass 5.1 with internal speakers on?

Yes, from Netflix/Amazon and USB drives. The S60 and ST60 will even pass DTS from files on USB drives. Haven't looked at HDMI.


The absence of the TV Speakers On/Off command is weird, but it hasn't been an issue, as turning the volume down to zero works fine. It's actually kind of nice to be able to just turn the volume up and use it as a normal TV when I don't want to change the input on my AVR (it's my PC's amp, too) or turn my AVR on. Moreover, the optical output is fixed, so the TV volume has no effect on it. I've always used Speakers On/Off with prior TVs, but I wouldn't go back to using it if they added the command, nor would I seek it out on new TVs as long as they worked like the Panasonic.


Here's a practical advantage. My mom got a Sennheiser "Stethoset" headset to listen to her TV. I would never be able to teach her how to navigate her Sony's menus to turn the speakers on and off, and the Sony discrete code for this function doesn't work on her TV. The Sony's analog outs are fixed volume, so she can just turn the TV volume down to zero when she wants to use her headset and back up when she doesn't. Simple.
 

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Quote:
Originally Posted by AuralSex  /t/1471264/there-is-no-way-to-disab...s-pannys-panasonic-tech-support#post_23278372


Are you connecting your HT system to the TV with an optical cable, an HDMI cable with ARC or with RCA cables? I'm using an optical cable and it does not mute the VT60 so speakers.
hdmi/arc
 

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Quote:
Originally Posted by FlyOnTheWall  /t/1471264/there-is-no-way-to-disab...s-pannys-panasonic-tech-support#post_23277881


Or just get a harmony universal remote. Problem solved!

I have a Panasonic 65PS64, Onkyo HT-R990 receiver, and a Harmony Smart Control, but I have yet to get sound from the Panasonic in OTA tuner mode to play on the receiver.


FlyOnTheWall, how is your hooked up, in terms of optical/digital out of the Panny to your receiver, and inputs/outputs on the Harmony?


Thanks.
 

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just bought a panasonic 60 series tv and sonos sound bar ie aug 2013 and have discovered same issue cannot turn off the internal speakers. Have set the volume to "0" but obviously it is a real pain having to adjust the volume of the sound bar manually ie TV remote will only increase volume again from "0". I have read most of comments on this including hotel option but nothing working here.

really angry with dealer I purchased from as I relied on their advice with this purchase we actually discussed advantages of using the TV remote to control the sonos sound bar and disabling the internal TV speakers. Has there been any more development on this ???
 

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Yea, I discovered this after setting up my sister's new S60. Tried looking for a way to turn the speakers off but no luck. But after hooking everything up via HDMI through the Outlaw 950 it appears that the speakers are automatically disabled when using the 950 for movies and TV. No sound was coming out. Though I couldn't find anything in the manual about it.
 

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Quote:
Originally Posted by AuralSex  /t/1471264/there-is-no-way-to-disab...s-pannys-panasonic-tech-support#post_23277815


The Fios remote "learned" the codes to control the ZVOX speaker. Sadly it still controls the sound from the TV so when I adjust the volume up/down with this remote I adjust both the internal speakers and the ZVOX at the same time. Becuase the sound is not perfectly sync'ed up between the two this is not a good solution. So I have to mute the TV's speakers and then just use the ZVOX's remote to adjust volume. It works but it seems like an inelegant solution. It seems to me like this would be a pretty simple software fix for Panasonic and one that they'll probably push out as I imagine that 90% of the purchasers of the 60 series are going to have the same complaint. We'll see I guess.

I have a file with instructions that can get your Fios remote to control ONLY the sound on the Zvox and not the sound on your TV. This means that you can turn down your TV and only use the Zvox. No more annoying echo. PM for the pdf file
 

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ok just hit this myself, purchased the HTC CT260 soundbar to go with the ST60, but I had to run the volume all the way to 0 for the TV for the soundbar volume to be the only one functioning.


Any way to control/replace the TV volume by the Soundbar volume - so that I can use the 1 Panasonic remote to control the TV and the soundbar? I hooked it up using the optical cable.
 
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