I have a Toshiba dvd player SD-3990SU and it all of a sudden won't turn on! I tried several different outlets, and I'm sure it's the player. My brother told me that Toshiba will replace a lot of their broken dvd players, because some of them are defective. I can't find anything on the internet about this specific model though. Has anybody gotten a Toshiba dvd player replacement? What about this model? Can you tell me what you had to do, and say to get them to replace it? What number should I call?