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Discussion Starter · #1 ·
While out on business (;) ) today, stopped in a Sears to re-view the Panny 42PH20U vs other panels. It was the only one not lit and when I asked as to why, was told that it had a problem and would shut down after five or so minutes (which the salesman then demonstrated). Went then to the local CC store and theirs was non-operational as well and was told it had been that way for over a week. The next stop at a Tweeter and there's had a "problem" and wasn't on the display floor at this time (though they did have a non-operational Philips LCOS set).


Has there been a problem with these sets? This seems pretty odd that three stores within a 10 mile radius would all have received faulty sets...didn't do a lot in the confidence department either.


Mort
 

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Interesting! A post on a different forum indicted that someone from Fujitsu was going around the country bad-mouthing Panny and secretly zapping 20Us.
 

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This is most interesting and potentially disturbing. We have a new 42 Panny OU at a BB here in town, so I will be keeping an eye on that one. I'll let you all know what happens, if anything.


Mike
 

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Discussion Starter · #4 ·
Whew...never thought about it just being a conspiracy.....that could be it... Didn't say much for CC's repair department if they couldn't get a floor display working in over a week.


Mort
 

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Holy Cow!


Just a couple weeks ago, while I was in a local (Fryes), they had the same model in the same (not working) condition. I thought nothing of it at the time, until reading the above.


YIKES!
 

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The European forums have also expressed displeasure with the new Panny's. I did not see any details and like Brucer, did not read much into it till now.
 

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I've been to several Panasonic plasma dealers in my area and all of the TH-42PA20U's I saw on display were fully functional. That said, I've been spending some time doing side-by-side comparisons between the Panny and the 42" EDTV Fujitsu, and I have to say that the Fujitsu seems to have a far sharper image. The salesmen in all of the stores I've been to seem to agree with me that the Panasonic is fuzzy by comparison (and they sell both models at approx. the same price - of course the Panasonic includes a stand, speakers and a tuner). No fiddling with the Panny's setup seemed to get its PQ even close to the Fujitsu. Curiously, I remember doing a similar comparison with the older model 42" EDTV Panasonic and don't remember the difference being as significant as it seems to be with the new model. Not sure what Panasonic has done with its latest plasmas, but I'm not sure it's a step forward.
 

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Quote:
Originally posted by HDidiot
Interesting! A post on a different forum indicted that someone from Fujitsu was going around the country bad-mouthing Panny and secretly zapping 20Us.
And you really believe this right? OY!


Now, on a serious topic, I've finally seen the new ED Panny displaying HD in a few stores. It appeared at first that BB was only feeding these units an SD channel. I must say that I agree with Chasin in that the older model DID appear sharper and punchier than the new one. I tried adjusting the new one as best I could, but never got that "wow" feeling I got from the older unit. It does seem strange since the contrast ratio would indicate this unit should have a bit more punch than the old one. I can't explain it nor can I understand why there would be a difference in the apparent sharpness. I'll reserve judgement until I see a setup in a few more stores.


The unit is gorgeous though, no denying that.
 

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Ken Ross indicated: …I've finally seen the new ED Panny displaying HD... …older model DID appear sharper and punchier than the new one…


Interesting. , was your comparison Ken of older ED models also displaying HD?


Actually, I would venture that the larger % of ED owners display SD (or DVD). I have never read anything other than Panny’s ED display of SD at less than excellent. [That is significant to my currently contemplated purchase.] However, even if your comparison was between comparable feeds on the 5 and 6, it may be not be relevant for most viewers – as they are only displaying SD on the Panny. Do I understand it?


By the way Ken, you asked:

And you really believe this right? OY!


Dealer web sites are indicating this years Panny as the most sold model. So even if problems are reduced from 3% last year to 2% this year, you will have more problems simply because sales have jumped. I did not believe that post about Fujitsu at all. Another post indicated Fujitsu hired a voodoo specialist in addition to a long distance consumer mind control master, that made much more sense.
 

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I too would say the Fuji ED vs the panny ed, the fujitsu looks better. I even liked the Fuji ED better than the Fuji HD. The store salesman couldn't see what I was seeing. It was an HD feed even, but it really looked cleaner and sharper, but a little less punchy. The panny 20AU was less than both.

But, I have bought the 6UY since I could not find the fujitsu for anywere near the 6UY price, less than 3K, and the Fuji was always more than 4K and not sold online.
 

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Well, I don't want to alarm anyone, but I have a 2-month-old 42PA20U that is non-operational. It shuts itself off after 10 minutes to 2 hours and the front light blinks 5 or 7 times. One other forum member is experiencing the same issues. Mort, is that what happened when the Sears salesman demonstrated it? I've been dealing with Panasonic for 3 weeks now trying to get this resolved satsifactorily (they repaired it, but the problem persists) with no luck, and this could shed some light on the situation.
 

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I'm thinking Panny had larger than normal new line jitters. Hopefully, they'll pick up the ball on this and get things resolved. I've been looking forward to getting a Panasonic for a while now.
 

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Discussion Starter · #13 ·
Exactly jba87. Salesman turned it on for me and after about fifteen minutes it went into dead/blinking light mode. He did say that sometimes it would stay on longer.....and sometimes shorter. Just seemed odd to me that there would be three displays with the same problem in three stores. My GUESS would be that there was a bad run of some part (power supply?) from somewhere along Panasonics supply line. That the CC store was unable to get theirs fixed promptly sure didn't make me feel all warm and fuzzy about getting warranty service in a short time as one would think that a major store would have the most "pull" to get things rectified for their sales floor display.


Mort
 

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This guy seems to rate the Panny TH-42PWD6UY (whose picture and performance should be the same as the TH-42PA20U) above the Fujitsu PDS 4229 or any other 42" EDTV for that matter. In fact, he seems to be saying that the TH-42PWD6UY is the best 42" EDTV. He also says that the PWD6UY has better picture and performance than the PWD5UY. It's an enigma that some have noticed that the older model has a better picture than the newer model. Perhaps we just have higher standards now? Or calibration issues? Source differences? (Different HD sources can have different picture quality.) I guess we can't know for sure unless you compare a newer and older model side by side using the same source feed.

http://www.*******************.com/p...uy-review.html


Hopefully the malfunctioning Pannys are just a particular batch being defective, and not something inherently wrong with the unit. Apparently the malfunction rate is not significant, otherwise we'd have heard an outcry from the many 42PA20 buyers out there.


Any other 42PA20 owners have this problem?
 

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Knock on wood. My th-42pa20u continues to perform flawlessly. However, while strolling through a local BB yesterday, I noticed their floor model was dead. The sales guy claimed that a power surge had affected the Panny and a 50" Samsung, but no other units - whatever. He had to disconnect then reconnect the power cord in order to get the unit to power up. Needless to say, I am concerned. I hope as forum members and 42pa20u owners get more information they will post to this thread.
 

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jrock, you have to take the reviews from ******************* with a grain of salt. They're sponsored by the vendors you see on their site, and I have a sneaking suspicion that they tend to weight their reviews accordingly.


Don't get me wrong. I personally feel the Panny is one of the best ED panels out there with the Fujitsu taking just a touch on picture brillance, but the Panny getting the edge in some other places.


I just wish we could get some kind of acknowledgement from Panny as a company that there appears to be a problem with an early run or two, and that they're making efforts to resolve issues with units that have shipped.
 

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Oh no, I'm getting paranoid. Was just at Sears and of all the panals on display, only the ou was not on. No sales clerk around to talk to.

Music in my head fromThe Twilite Zone.


Mike
 

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I need to stop reading this board. This is getting scarey.


I have a TH42PA2OU and have had no problems. Then again, I haven't put as many hours of use on it, as these floor models probably have had. Hopefully this is a problem with only a few units.
 

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Ok, here's a semi positive spin for those in a panic. Let's suppose that Panasonic did indeed have a bad first run of the units. Odds are a good percentage of that run would end up as displays (stores have to put them out to encourage folks to buy them after all). That would explain the number of dead units in stores we've seen.


Another thing to consider is we're hearing about 10 or 15 of probably thousands of units on display. For what it's worth, of the 5 stores in the area I've seen with PA20's on display, all are still going strong.
 

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Thanks for the encouragement Moebius. I actually had my unit on order before any of the retailers in my area had it! On a positive note, I called two local authorized Panasonic Service companies and niether had responded to a shutdown problem with the 42pa20u. For those out there who are worried, you should call your local companies that repair Panny Plasmas to see if they have noticed a trend. They have no stake in distorting the truth if there is a widespread problem. I'm sure that none of the Panny owners in this forum have put the hours on their panels that the retailers have. As time goes on it, will be interesting to see if this problem worsens. So far it looks like two forum members have experienced the shutdown problem. It sure would be nice to hear something from Panasonic.
 
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