A friend of mine is experiencing a problem with his new TX-NR609 where the system does not pass-through HDMI signal (neither video nor audio) until the power plug is pulled and the device is completely reset.
What are possible causes of this that he should be looking into before he sends it back under warranty? Could this be related to clean power issues? He does believe that prior to the system "locking up" yesterday (the 2nd time it has done this) there was some brown outs and fluctuation in the power from a storm.
The firmware of the device has not been updated yet but it is planned to happen soon.
TIA
What are possible causes of this that he should be looking into before he sends it back under warranty? Could this be related to clean power issues? He does believe that prior to the system "locking up" yesterday (the 2nd time it has done this) there was some brown outs and fluctuation in the power from a storm.
The firmware of the device has not been updated yet but it is planned to happen soon.
TIA