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Discussion Starter · #1 ·
I have a new UM box for about one month. A few days ago, when I powered it on using remote, I got a freeze picture. So I switched it off and on again, this time no video output anymore. The front panel shows 0000 and would not change when I pressed remote or button on the front. I hooked it up with my laptop using hyper terminal, the unit did not boot up at all.


I did unplug the unit for more than one day, re-plug the unit, still not work.


This happened once when first time I powered on the unit, somehow the video came out after I tried many hours of swapping cable. However this time, no matter how I changed cable and connected to different equipment(TV, computer monitor), I can not get video.


Have you ever had or heard of this before? Is there a way that I can force the CUP to reset and boot the machine?


Changing the fan did solve the problem.


Does Integra service UM box? Anybody knows their number? Where we can get replacement parts for UM box?


Thanks a lot!
 
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