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Discussion Starter · #1 ·
Alright, I wanted to go till the end of this problem.


If you don't believe I will tell you how. It's sad that WD HD TV Media player deletes your files from external HDD. And now this is confirmed, you can test by yourself!


The procedure:


1. PULL OUT the POWER cable of HD TV media player. wait at least 1 minute so that device will clearly shut down (no standby anymore)-it works like internal reset.


2. Use external harddrive which was empty before (just for test). Without any directory. Now put 2 movies on your external hard drive, in my case it looks like this: D:/Movies/Movie-1 and D:/Movies/Movie-2/, upload two movies, I uploaded 2 .mkv files with NO subtitles. I will tell you again: Don't UPLOAD ANY SUBTITLES.


3. Plug in power cable of HD TV media player and turn the device ON, plug in the external harddrive to it, choose Movie-2 for example and play it.

(NOW TEST yourself if there really aren't any subtiles: click "option" and choose 2nd icon (subtitles), you must receive "NO SUBTITLES"!!


4. Okay now comes the real part! Plug out external drive and connect it to your PC. Upload SUBTITLES to these 2 directories. in My case there were .SRT.


5. Plug external harddrive back to HD TV media player. Watch the same movie again. Now choose -option- and 2nd icon (subtitles) again. You will see NO SUBTITLES AGAIN! Now go back and check what happend on the Harddrive on your PC!


Subtitles are gone! Device clearly deleted it.


I even try to mark them READ-ONLY, that solves the problem. HD TV media player won't delete it.


Since I know these things now, the device will clearly go to trash can!
 

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Discussion Starter · #2 ·
I went even further. I did the same procedure, but this time I copied subtitles first, and then manually deleted them after watching one movie.


WD HD TV media player put back the subtitles! (even due the fact I deleted them). So it goes visa versa too. This device clearly store the structure somewhere and next time make the same structure (backup or deletes .srt files). Oh I tried to delete the /.wd.tv/ directory too, but this procedure, one or second, will work if you delete the /.wd.tv/ on your usb drive or not.
 

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i think you got too much time on your hands??if you werent doing all this crazy stuff and trying to purposely confuse it..it wouldnt be doing all that??
 

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Are you actually using the "Safely Remove Hardware" option of WinXP/Vista or are you jerking out the cables as soon as you copy the files?


99% of the time, you can yank out a USB thumb drive after copying with no problems. Then, there's that 1% where you should have chose to "Safely Remove Hardware." Same probably holds true for USB HDD. This is the first I've own.


I've been there, where I just jerked out the thumb drive minutes after it was done copying.. as I did with that thumb drive countless times. I had closed all programs.. and whammapaosdioooo.. all my files were corrupt.


Soooo, point is.. actually, question is, are you being a good steward of your hardware? Or are you copying, jerking cables, not properly shutting down, not safely removing hardware, etc.


Do this..


Do what you did before, but instead of plugging your HDD into the WD TV to see if the sub titles are there.. plug it back into your computer and see if your files are still there.
 

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Quote:
Originally Posted by ChayesFSS /forum/post/15526938


I've got even less interest in trying this now that I know it can delete my files

it will not delete your files... dont be so naive. did you read what he did... the EXACT steps he did to PURPOSELY cause this. the WD is an awesome HD player especially for the $99 price tag... if you choose not to buy it because of what you read here....... WOW! i could only imagine what else you have missed out on because you are naive enough to believe what ANYBODY writes??
 

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Discussion Starter · #9 ·
I will say this only once: don't talk about something you don't have a clue. DEVICE will clearly delete .srt FILES. I didn't try with other files. I am not going to try with any other file anymore.


I described the problem specifically. Just do the steps, with YOUR VERY "safely remove your hardware" OR NOT!!, it will delete the files. There is no talk about it, just proceed with the procedure I gave you and you will get confirmed about it.


I encountered the problem because I forget to upload .srt first time!!!

I tried the movie and simply went and upload the missing subtitles. Then the problem showed up. So I didn't have time to play with HD TV, I just missed to upload .srt first time. Well don't talk again about what HD TV M.player cannot do, because It CAN do. Do the steps and than talk about it.


And HardDrive is WD My book 500GB, I checked that "safely remove" stuff many times and it's definetely not HDD, HD TV player won't delete the file if you mark it with "READ-ONLY". Now I told you enough. It's just another bug, so what. It's not a virus or anything else. But I'm just glad that HD TV m.player is not connected directly to my computer.
 

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if it is a bug then he was totally right in throwing the device in the trash can! That is the only way to possibly fix it!

Good job ben!

Thanx for the warning!

I'd say keep up the good work but if you no longer own a WD HD TV then I guess we'll never see another post from you
 

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I had files/folders disappered on several occasions due to not disconnecting properly 1TB HDD plugged into Thermaltake's BlackX dock on my PC. Naturally, I could not see them on WD TV but never blamed the little box for this, just myself. Are you sure you used "safely remove harware" dialog when disconnecting from PC?
 

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WORTHLESS THREAD!!!!!!!!!

What a waste of time.

He failed to exercise some basic common sense
 

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If you are not happy with it, just return it and get a refund. Problem solved!!


I and a lot of people in this forum are very satisfied with the unit even it has a small glitch!

I've never had any issues at all. The WD TV box works flawlessly on mine.


Follow these steps:

1) Make sure you properly do "Safely Remove Hardware" when storing files to the external HD from your computer.

2) Buy a power surge with an ON/OFF switch

3) Plug in the USB HD to the WD unit and plug in all the AV cables to your TV

4) Turn ON the switch from the Power Surge (WD will automatically turn on by itself, you don't need to press the ON/OFF button on the WD Remote)

5) Wait for a minute for the WD to retrieve the media files from your USB HD

6) play your stuffs.
 

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I like my WD TV too, but I'm not about to vilify somebody who may have found a dangerous bug in the device. If an unusual sequence of steps can cause unexpected file deletion, I'd call that a serious bug. Has anyone actually done the steps he describes including all the proper disconnection procedures? I'd try it myself, but my unit is currently being used by a relative in another town.


Meanwhile, if the original poster still intends to toss his unit in the trash can, maybe he wouldn't mind sending it to me instead.
 

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Quote:
Originally Posted by Skeptic Tank /forum/post/15554965


I like my WD TV too, but I'm not about to vilify somebody who may have found a dangerous bug in the device. If an unusual sequence of steps can cause unexpected file deletion, I'd call that a serious bug.

Fully agree. I'm seriously disappointed by some of the reactions on this thread. Unusual sequence of steps, or not, deletion of files is unacceptable.


That being said, I tried similar steps as the original post (including "eject" both on WDTV and PC), and was not able to reproduce the reported deletion of the srt file. I was using a 1gb memory stick though, not a 500 gb disk.


ben_k, do you have media library on or off?
 
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