Taken from the agreement when you are checking out at Orbitsat.com:
8. Should your product be defective or stop working after you have installed it. Orbit Communication will not replace it. You will have to contact the manufacturer directly for in warranty repair or replacement. All manufacturers warranties are in full effect. Because Orbit does manufacture any product and only resell it you will have to seek help thru the regular warranty channels . If you have to send back your DIRECTV receiver please DO NOT ship the Access card keep it and insert it in the replacement unit you receive. Failure to do so will result in a chargeback.
Online and B&M stores are different. Online satellite companies get the products direct from they're disturbotrs. THe B&M get it from the disturobotor too but they're in the warehouse also. The online stores have to ship them back and most times the distribuots will not take them back, so it is a lost on their part. The B&M can just reorder as they see fit.
(Sorry for the errors, really tired (fixing ythem tommrrow?)
I got a killer deal at Best Buy for the UTV. I took a print out showing the price of the UltimateTV at Orbitsat.com & showed it to the manager at BestBuy and she gave me the same price as Orbitsat.com!! Awesome, that means that I am under BestBuy's warrenty!
Originally posted by Axiom This is how they get away with it:
It sucks when a retailer can take this copout...
I dunno. Seems ok to be selling cheaper by offering the buyer a discount for assuming the repackaging costs. Might not some be willing to take the risk. Gamble that if the unit works, then you got a pretty freaking good deal.
So, maybe that's all he's really selling. Just sounds a little sleazy, but hey, for $99 bux, and all your out if it don't work, is you got to pay mailing costs to the manufacturer.
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