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Has anyone else had repeated billing/service issues with Verizon?
I would like to start a thread to show the lack of billing consistency. I am at my wits end with Verizon and am considering going back to Comcast. Although, in my opinion, Verizon has a better selection I am sick of spending my time every month correcting billing issues.
Since I got Fios 18 months ago, only 10 of those bills were correct. Other bills, charged me for random misc. services and fees. Now every time I get a bill I have to scrutinize it for overages.
This month, my bill was once again over the average. I should be billed $110 for internet and cable and was billed $188. They charged me for the free HBO and Cinemax Trial and did not include my bundle discount and several other misc. charges.
When I complained, I was told (as I have been before), to pay the bill as is and I will be credited within the next TWO, yes TWO, billing cycles.
Has anyone else experiences these types of issues with Verizon billing?
I would like to start a thread to show the lack of billing consistency. I am at my wits end with Verizon and am considering going back to Comcast. Although, in my opinion, Verizon has a better selection I am sick of spending my time every month correcting billing issues.
Since I got Fios 18 months ago, only 10 of those bills were correct. Other bills, charged me for random misc. services and fees. Now every time I get a bill I have to scrutinize it for overages.
This month, my bill was once again over the average. I should be billed $110 for internet and cable and was billed $188. They charged me for the free HBO and Cinemax Trial and did not include my bundle discount and several other misc. charges.
When I complained, I was told (as I have been before), to pay the bill as is and I will be credited within the next TWO, yes TWO, billing cycles.
Has anyone else experiences these types of issues with Verizon billing?