Cox points finger at Vizio and Vizio points at Cox. What to do?
I have Vizio GV47L and a Sony. The wall outlet has +6dB signal from COX.
Both TV scan analog and digital channels. But VIZIO displays black screen on all digital channels, while Sony has no problems at all.
VIZIO grabs enough of the information to know the numbers and names of digital channels but apparently does not have enough information to decode them.
Is it VIZIO or COX?
How to resolve this issue?
PS> the telephone call to Vizio was a waste of time - they employ script readers who are incapable of recognizing technical issues. They say things like: :if you can receive normal channels than it means the TV works", or "If you can see DVD playing - the TV tuner is fine", "The TV has only one tuner" etc etc.
I have Vizio GV47L and a Sony. The wall outlet has +6dB signal from COX.
Both TV scan analog and digital channels. But VIZIO displays black screen on all digital channels, while Sony has no problems at all.
VIZIO grabs enough of the information to know the numbers and names of digital channels but apparently does not have enough information to decode them.
Is it VIZIO or COX?

PS> the telephone call to Vizio was a waste of time - they employ script readers who are incapable of recognizing technical issues. They say things like: :if you can receive normal channels than it means the TV works", or "If you can see DVD playing - the TV tuner is fine", "The TV has only one tuner" etc etc.