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Discussion Starter · #1 ·
Hello all,


I have W7 64 bit system. When I try to watch a regular (store bought) DVD movie in Windows Media Center, it plays the main menu for a few seconds and then I get an error that says:

"Video Error. Files needed to display video are not installed or are not working correctly. Restart Windows Media Center or restart the computer"


Then I restart windows media center and the computer and the problem remains.

However I DO NOT have any problems playing the DVD using HP DVD player or Windows Media PLayer. The problem is only with Windows Media Center.

Any ideas?

I have all my drivers up to date. Do I need codecs or something?

Please help.

Thanks
 

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I get the same error (in vista 64),when i play around with drivers or 24to60p

try a different driver or change the pixel(hdtv).give that a try
 

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Discussion Starter · #4 ·

Quote:
Originally Posted by ogormask /forum/post/18161151


Is this a ripped dvd and did you use anydvd?


Or are you talking you inserted a dvd into the player?

Its actually on both... store bought DVD and ripped DVD (using anydvd).

I only get the error in Windows Media Center.

Windows Media Player plays it fine


ANy ideas?
 

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Have you tried turning of sound effects in media center? I have the same issue with my ATI 5670 if I don't have the sounds turned off, works fine without the sounds.
 

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Yep, that is the most common fix for this problem.


Go into Media Center Setup and search around for the area that says system sounds and animations. You can keep the animations, but turn off the system sounds. You know, the bings and swooshes which happen when you navigate to Live TV, Recorded TV, etc.
 

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I had the same problem with my system. I was using the ATI 4550 via HDMI to my audio receiver. I got a tip here on the forum that there was a bug in Windows that wouldn't allow multi-channel audio setup in both the control panel and in media center. I dialed HDMI audio in the control panel back to stereo and left the media center setup at 5.1 and the problem was cured.


Jeff
 

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There should really be a sticky on this. I believe I was one of the first to post this problem here, and at the time it seemed everyone was stumped. Now it seems to be a common issue with W7. Of all the bugs I have ever seen, this one is the most baffling to me
 
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