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Warranty Question on Panny Commercial Models

322 Views 3 Replies 2 Participants Last post by BruZZi, Oct 22, 2004

THK1970

Discussion Starter · Oct 22, 2004

After much research and analyzing my criteria, I have decided to purchase the Panasonic TH-42PWD7UY plasma.

However, there is one bit of information I could not find on research. Does the 1 year factory warranty require the owner to make arrangements to have the set sent to an authorized service center or does the warranty cover on site repairs? How does the warranty compare to the consumer model?

That's about the only bit of information I need before I place the order. I have had a hard time deciding between the 50 inch 7UY, the 42 HD 7UY, and the 42 ED 7UY. I really wanted to get the 50 inch, but I'm not sure if my maximum viewing distance of 7 ft would be optimal for the size.

I also decided against the 42 HD 7UY because it costs more and technically it's not really HD since HD is minimum 1280 x 720. And since most of my use of the plasma will come from watching DVD's (480p max) and playing PS2/Xbox and very little SD/HD watching, I decided on the 42 ED 7UY. In fact, I'm not even planning to get cable or a dish. Just planning to get an external tuner and an antennae for light SD/HD viewing.

Thanks in advance,

Tae

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BruZZi

· #2 · Oct 22, 2004

Quote:

Originally posted by THK1970
After much research and analyzing my criteria, I have decided to purchase the Panasonic TH-42PWD7UY plasma.

However, there is one bit of information I could not find on research. Does the 1 year factory warranty require the owner to make arrangements to have the set sent to an authorized service center or does the warranty cover on site repairs? How does the warranty compare to the consumer model?

Industrial Models have Carry-In Warranty.

You'll need to take/ship the Plasma to an Authorized Repair Center at your expense.

I see you're from Los Angeles so you might be lucky to live close to the Panasonic Factory Repair Center

West Coast - which is located at:

3330 Cahuega Blvd West / Los Angeles - CA 90068 (323) 36-3507

Are You ???

Independent Service Centers located in California:

THE VIDEO CLINIC INC = 2307 Wilshire Blvd. - Santa Monica - CA 90403 - ((310) 828-6464

M. INDUSTRIAL AUDIO VIDEO = 950 E. Orangethorpe Unit H - Anaheim - CA 92801 ((714) 992-0984

Video Systems Service Ctr = 23322 Peralta Unit # 3 , Laguna Hills CA 92653 ( (949) 855-1082

C & S TELEVISION = 5448 Roseville Rd North Highland , CA 95660 ( (916) 332-1811

Media Associates, Inc. = 616 National Avenue , Mountain View - CA 94043 ( (650) 968-2444

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THK1970

Discussion Starter · #3 · Oct 22, 2004

Thanks for the reply Bruzzi! Is that 3330 Cahu"Ne"ga? If it is, I used to live about 3 or 4 miles from there. Now I live in Pasadena. But still, it's only about 12-15 miles away. Wouldn't be too difficult driving the unit there myself if I ever run into any problems.

Thanks for the reply again!

Tae

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BruZZi

· #4 · Oct 22, 2004

Quote:

Originally posted by THK1970
Thanks for the reply Bruzzi! Is that 3330 Cahu"Ne"ga? If it is, I used to live about 3 or 4 miles from there. Now I live in Pasadena. But still, it's only about 12-15 miles away. Wouldn't be too difficult driving the unit there myself if I ever run into any problems.

Thanks for the reply again!

Tae

Oops...

I don't know how spell it correctly but there's a missing "n" .

According to Panasonic: 3330 CAHUENGA BLVD WEST - (323) 436-3507

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