Been having a really bad experience with Wharfedale the Company, lately.
I've been trying for six months to audition the Opus 2 (or also known as the Evolution Opus 60) speakers. Neither of the two local dealers stocks them. Will only order them ....unheard.
Finally, I came across a Dealer in another state........Four and a Half hours away. So I went there.....4 and a half hours to get there, and four and a half hours back. Guy tells me he sells dozens of the Opus speakers, most of them in Glossy Black (remember this claim by the dealer).
This whole time (the last 6 months) I've been told that all finishes were available. First I wanted the Glossy Maple, then I changed my mind and wanted the Glossy Black Piano finish.
Just a few days before I'm set to leave for the audition, I call IAG to ask about available finishes. They tell me there is no Glossy Black, and that (Glossy Black) finish was never available in the USA. Huh? Odd, how does a dealer sell "dozens" of them, if they were never available in the USA?
As a default, I stated I would like to take a look at the glossy Rosewood. Still, I was told "all finishes are available, except the Glossy Black"......by IAG (Wharfedale) and the dealer. But no way I was buying these speakers from this dealer...if in fact I decided to go with the Opus 2.
I rather enjoyed the Opus 2's sound and was impressed. But the dealer tells me that not only is the Glossy Black no longer available, neither is the Glossy Rosewood. Huh?
Then, I get back home and the next day I find out that NO GLOSSY finishes are available....not even the Maple Glossy.
Now, the only finishes available are the Maple and Rosewood, in what they call a matt finish.
So we went from All finishes available......Glossy in Rosewood, Black and Maple. And Rosewood, Black and Maple in matt finish.
In matter of one month, ....nothing but Maple and Rosewood matt finish. .
I'm completely aggravated with the Dealers and IAG, so I e-mail IAG of the UK to see if there's any honesty or sanity out there. This was back on June 27th-28th.......still waiting for a definitive word on the issue.
Although, I did recieve three e-mails from a woman at IAG of the UK, who claims she is looking into the situation for me.
I'm about to run out of patience.
I will say though, that I purchased my Quad 22L Speakers (In Yew finish), from a completely different dealer and it was a very pleasant experience. No nonsense...no BS. They told me the Yew finish was in stock, I ordered them with the dealer, they came in...and I picked them up. No problems. Dealer's a nice guy.
I love the sound of my Quad 22L......very nice! The finish is beautiful.