Quote:
Originally posted by timcarlson
So did you get the first unit replaced by the vendor or Panasonic? Did they take it back with no questions asked? I'm interested to know what your experience is before making the call to my vendor. I've still got a few weeks left on my 30 day return policy. Oh.. and I am basically at sea level +300ft |
Both, my vendor told me to call Pansonic Tech. Support. Panasonic Tech support said there should be no noise on the 6UY (This is BS) and authorized an "IF" (Initial Failure). I called the Vendor back with the Authorization from Panasonic and the Vendor shipped out a new unit and arranged for a pick up of the old.
When the new one was delivered, it had tipped over in the back of the truck and fell on the wheel of an unsecured, upside down dolly. The wheel punctured the outer box, but the set still worked fine. I made sure it worked before I accepted the unit. However, now I'm stuck with one that has been dropped.
I would think twice about getting a replacement. You may wind up with a noisier one than the one you have now. If it bothers you too much, you should consider the consumer model. It's more expensive but it has a plastic chassis instead of a metal one on the 6UY. I have yet to see someone complain about the noise on the Consumer Panny, but I've seen quite a few complaints about the noise on the 6UY.
Good Luck! Let us know what you decide....