I'm trying to set up a universal remote for my parents. I bought them a harmony 880, but the buttons they need to operate the DVR functions of the HD DVR box are buried under layers of menus. This is too complicated for them. Basically I need a remote that has all the buttons of a cable remote, and all on one layer. Would I be better off making custom buttons for what I need on something like a MX-3000, or would I need a full blown AMX/Crestron setup, with a picture of my remote on the screen? Frankly, I'm not looking forward to either option, as they both seem labor intensive. Is there a company out there that has done something like this already? Have any installers already made a program like this for a customer?