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EDIT - anyone with electrical knowledge please skip to the 9th post after reading this
I got my first JTR Captivator and WOW is all I can say -BUT- it sustained a decent amount of shipping damage. I fixed some of the cosmetic damage and it seemed ok but I took off the passive radiator to check the woofer which also seems ok eccept for a hum/white noise issue.
At first it was a bad and very loud hum that was volume sensitive, it even seemed to clack the sub. It was not as bad as when you plug in an interconnect with the sub turned on but very distracting and the clacking noise was scary at times. I even swapped out the amps to make sure it was not defective.
I got rid of almost all of the hum with a cheater plug and was left with a reasonable loud white noise. I tested things out and found out my samson s-converter was causing much of the white noise. I moved it to the same circuit as my sub amp and disconnected the coaxial cable for the television cable. These two combined made the white noise much less but that seemed to be from there being no volume or signal. Since the s-converter was either causing or magnifying the issue I took it out of the loop and put the cable back on and player comcast digital music then the white noise came back.
Oddly when I had no signal going into it (just amp plugged into the wall and the sub) I had no white noise.
What the heck can I do?
Could the sub be causing it from the the shipping damage?
I got my first JTR Captivator and WOW is all I can say -BUT- it sustained a decent amount of shipping damage. I fixed some of the cosmetic damage and it seemed ok but I took off the passive radiator to check the woofer which also seems ok eccept for a hum/white noise issue.
At first it was a bad and very loud hum that was volume sensitive, it even seemed to clack the sub. It was not as bad as when you plug in an interconnect with the sub turned on but very distracting and the clacking noise was scary at times. I even swapped out the amps to make sure it was not defective.
I got rid of almost all of the hum with a cheater plug and was left with a reasonable loud white noise. I tested things out and found out my samson s-converter was causing much of the white noise. I moved it to the same circuit as my sub amp and disconnected the coaxial cable for the television cable. These two combined made the white noise much less but that seemed to be from there being no volume or signal. Since the s-converter was either causing or magnifying the issue I took it out of the loop and put the cable back on and player comcast digital music then the white noise came back.
Oddly when I had no signal going into it (just amp plugged into the wall and the sub) I had no white noise.
What the heck can I do?
Could the sub be causing it from the the shipping damage?