[MarkSB]

I have a Mits WS65807.

Had work done by an ABT tech to adjust overscan and gray scale.

this was done under warranty.

I still have a problem with gray scale (too green) and I am thinking of using their ISF tech, a guy name Rich Jucha ( not sure if spelled right) from their custom install department.

Did anyone out ther ever use ABT's ISF tech?

 

[dbochniak]

They did this without a fight for you? Under their standard warranty?

 

[MarkSB]

under warranty, the normal tech guy came out, no ISF tech.

I would have to pay for the ISF guy if I wanted it.

 

[AdamKo]

I used to shop ABT exclusively 15 years ago when they were much smaller. At that time, I felt that they really knew the industry and I valued their opinion. Unfortunately, that is no longer the case.


While my last purchase there was a grill (and not the more technical TV), when I had problems with it a few months later, it took some time and arguing to get service.


They are still better than Best Buy, but the gap has certainly narrowed and not because Best Buy has improved!


Just an FYI.