----- Original Message -----
From: InFocus Technical Support
To: 'technut'
Sent: Thursday, September 11, 2003 12:30 PM
Subject: RE: X1 lamp life
Hey Mike,
I am working on getting you some answers. I can confirm that there has been a change in the spec from 3000 hours to 4000 hours for new machines going forward. What I can not confirm, and I have been waiting for a statement from engineering, is if or how this change can be implemented for existing product. Please let everyone out on the forums know that answers are forthcoming, I just don’t have them right now. To set your expectation on a response from me, it will likely be early next week before I have any concrete answers but I promise I will get back to you as soon as humanly possible, in fact, you will be the first to know. In the meantime, relax, enjoy a movie
InFocus Technical Support
InFocus Corporation
www.infocus.com/service
-----Original Message-----
From: technut [mailto:technut @ shaw.ca]
Sent: Thursday, September 11, 2003 12:06 PM
To: InFocus Technical Support
Subject: X1 lamp life
I wonder if you could clear up some confusion about the lamp life of the X1 projector. I have seen recent statements that
"I just talked to my Infocus dealer and he told me that a memo came around and all the newer (after a certain serial number) will be rated for 4000 hours."
"it is official all X1 now shipping are the 4000 hr lamp. They started with serial #AHH33200001"
I am looking for a definitive answer to dispel any rumours. Is this true, and if so, what change was made to extend the lamp life? Can it be retro-fitted to existing X1's? Is it just a firmware update to change the lamp counter limit or is there actually a change in hardware?
Thanks for your time to clarify this, and I will share your answer with others who are asking the same questions I am.
Mike / technut
The (unofficial) InFocus X1 Projector FAQ