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Calibrite Colorchecker Display Plus not recognized

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9.5K views 22 replies 5 participants last post by  bloodta  
#1 ·
I have Calman 5, and all of the sudden my new Colorchecker Display Plus can’t be found. I’ve tried reinstalling everything. I’ve even reset the laptop back to factory and did a fresh install. I see it in device manager but it doesn’t show up in Calman 5 or ccProfiler. I’m at a complete loss.
 
#8 · (Edited)
Try uninstalling the driver for the meter in Device Manager (without CalMAN or any other program that can access the meter running), then reboot and let Windows find it and install drivers again.
How old is your version of CalMAN? If it's older than the last version, it probably really doesn't support the Calibrite-branded meters. The meters will have different Device IDs that an older version won't recognize.
 
#16 ·
It shows “Eye-one Display 3 (Argyll) as the driver.
You shouldn't have installed that driver - it's not needed even for ArgyllCMS based software since the i1d3 can use the default HID USB driver, and isn't included in the normal ArgyllCMS MSWindows driver install (in fact it's a bit of a mystery how you installed it at all!)
With the instrument plugged in, you should be able to right click on it in Device Manager and select "Uninstall device" on “Eye-one Display 3 (Argyll)".
 
#14 · (Edited)
The only way I found to stop the system from going back to the Argyll drivers was to uninstall them completely through Windows uninstaller. You can, of course, switch back to the X-Rite/Windows drivers manually in Device Manager (update driver>browse my computer for drivers>let me pick from a list of available drivers on my computer) when getting ready to start CalMAN if you also use something like HCFR or DisplayCal that needs the Argyll drivers.

The correct Windows driver should be for "Human Interface Device" or HID...
 
#15 ·
Thanks for your help and patience. I downloaded the latest driver pack from Spectracal, CalmanDriverpack_v2.4, but when i point it to any of the drivers in the pack, it says “folder doesn’t contain a compatible device.” I’ve tried every driver. Do I need a specific driver for the “i1Display 3”?
 
#21 ·
To keep the meter from reloading the Argyll driver, go to Settings>Apps>Apps and Features. Scroll down through the list. There should be a separate entry for Argyll CMS drivers. Choose it, and select uninstall. You may have to reboot the computer.