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Denon X1800H can’t get into setup sub menus on latest firmware

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846 views 4 replies 2 participants last post by  briercreek  
#1 ·
Since the latest firmware update, if I have a device displaying input like Amazon Firestick or Blu-ray then go into setup on Denon remote I can’t see the submenus when I select them. This was working before the last update. Grrr.

I did a quick power cycle but haven’t had more time to play with this. I’m going to read the manual again.

Denon says no new firmware and do a factory reset or a longer power cycle.

Has anyone seen this? I’m worried I bought a piece of junk. I’ve had other problems that make me regret this purchase.
 
#3 ·
I’m not trying to be snarky. If it made sense I wouldn’t be posting. Maybe I am doing something wrong by trying to access setup menus when an input is displayed like the Firestick.

I am going to reread the manual.

Could you please confirm? If I do a factory reset if goes back to the original shipped firmware and NOT the firmware currently on the device?

Thank you.