We purchased a LG OLED 65E7P in 2018 and within two years it developed severe burn-in. LG agreed to honor our extended warranty on a one time basis for burn-in, because supposedly it is not a covered issue. We installed a replacement panel in December 2019 and now less than four years later we have an issue with our yellows looking more and more green. Supposedly this issue is not fixable and is a common problem with OLED technology. Overall, we will have a 5 1/2 year old LG which either goes to the junkyard, or we find a replacement panel somewhere. The set is beautiful looking with a built in sound bar and is attached to our wall. I'm wondering what an equivalent replacement television would be, among either LG, Sony, or Samsung?

 

Thanks for the warning @hawkeye_a but you haven't mentioned how many hours are on your TV. 🤷‍♂️ The fact you're watching Quantum TV doesn't speak well ... some consider him less, much less, than a reliable source of info.

AFAIK Sony ... some models ... use QD-OLED panels by Samsung. You can check in those model topics for help from owners.

 

@jk82
Did you stick with OLEDs?

Thanks for the warning @hawkeye_a but you haven't mentioned how many hours are on your TV. 🤷‍♂️ The fact you're watching Quantum TV doesn't speak well ... some consider him less, much less, than a reliable source of info.

AFAIK Sony ... some models ... use QD-OLED panels by Samsung. You can check in those model topics for help from owners.

3940 hours on the TV. I don't know anything about QantumTV (nor do I care to waste my time finding out); the video posted is accurat as it pertains to the issue highlighted in this thread.

 

My LG C8 also developed tons of dead pixels near the borders after about 2 years. The very top row was completely gone at one point and after that it also started happening at the sides and bottom just as seen in that linked video. I've read about this quite a few times, so it doesn't seem to be a super rare issue.

I don't have the C8 anymore but here is an old picture which was when I started noticing this. It got much worse over time.

 

My 6 year old Sony A1E with about 14000 hours on it has no sign of burn in so far. My next TVs will definitely be OLED too (I just got an A80K as a TV for another room, and plan to get an A95L in a few months too). I have not bought an LCD TV ever, and don't intend to start now. I want something that looks better than that.

 

Any signs of the dead-pixel issue around the edges of the older OLED TVs as depicted in the video above?

I jumped on the the OLED bandwagon, and was hoping this TV would last as long as my previous Sony LCD TV(still going strong 11 years on). But this dead pixel issue has really soured me on the tech. And i suspect it will get progressively wore over time (ie more dead pixels forming on the panel).

 

 

I purchased my 55" LG CX in December 2020. It's been used pretty much on a daily basis for TV shows and movies, with occasional gaming; no news or sports channels.

Yesterday, I decided to inspect the TV for possible burn-in, and noticed a lot(>10) of dead pixels(no color) along the top edge of the panel. I had inspected the TV when I got it and randomly over the past couple of years and I am certain the dead pixels were not there before. The dead pixels are 'peppered' within a half-inch band along the top of the panel and they are not visible at a normal viewing distance(yet).

I don't have an extended warranty, and even if i did, i assume they would just replace the panel, which would degrade over time anyway. A quick search online, turned up numerous threads on Reddit with both older and newer models. Here's a YouTube video showing the issue (on a SONY display), albeit a more severe case.

Note: Correct me if i'm wrong, but i think Sony uses OLED panels manufactured by LG.

OLED image quality is possibly the best out there, but i'm not sure it's worth it with this kind of an issue, which will likely get worse over time (ie more deal pixels).

My next TV w0ill not be an OLED. I just wanted to warn potential buyers about this issue as I haven't seen any online reviewers bring it up, and i wasn't expecting something like this to happen so soon after getting the TV.

Cheers

 

hello, my name is Erdelyi from Romania, this year in June I bought a Panasonic TX55 LZ 1000E, it had a dead pixel, after three months about 4 more dead pixels appeared, at the service in Romania the display was changed, which did not had no defect, no dead pixel, but after a month a dead pixel appeared on this changed display, as if one appears every month. This Panasonic has an OLED EX display.email erdelyinicolae2015@gmail.com.

 

Add me to the list, my LG C9 65" purchased in May 2019 has been experiencing a lot of dead pixels along the bottom edge now for about a year. I only watch movies and TV shows, no news or sports. It's VERY noticeable, the whole bottom edge looks like distorted fuzz. Now that I know what it is it really bothers me. This will change my opinion when/if I buy a 77" TV. It won't be OLED. 4 years is an unacceptable life span considering how much they cost.

 

Thanks for documenting the issue in this video

I confirmed the same issue on a friend's C9 55" (purchased a few months before my CX). He has a new LED LCD TV as his primary TV now.

 

Welp, this issue has caught up with me. CX with 3.5 years and ~6500 hours. LG said it was too far out of warranty for them to extend any courtesy repair. Instead they offered 15% off their website which brings it down to street price.

My plasma was almost as pristine as the day I bought it after 10+ years use.

 

Just wanted to chime in. LG CX 65”. Bought in October, 2020. 1200 hours, and just the bottom edge is peppered with black uneven pixel lines like in the above example. Gotten worse over time, of course. Glad I got the Squaretrade 5-year warranty but who knows how that will go.

 

How did the warranty go for you? I'm working on that process now.

 

Well you guys made me check my LG OLEDs. I currently have a 65 E9. And one of the first OLEDs LG released. Not sure of the model. But it's a 55? 1080p curved screen OLED.
The E9 is a low hour TV. It is currently only used a few hours a week in my workout room. Sure enough, it has this issue. Dead pixels all around the edge. But only around the edge. Not one anywhere else on the screen.
The 55 doesn't have one dead pixel on it. And it's an old TV. Maybe 10 years? I know it's only a 1080p TV. But all pixels are fine. So that makes me wonder if it's more of a panel design issue than organic pixels wearing out.
My main TV now is a Sony A80J with no issues yet. I was looking to upgrade next year. And now I'm going to have to look really hard at what Sony does with their mini LED technology. I'll see if the Sony OLED develops this issue first.

 

My 48" CX has developed dead pixels in the top right corner along the edge and a few on the bottom left.

Glad I went with the G series on a subsequent purchase (55" G2) for the extended panel warranty. Also bought an extended warranty for my 77" A95L for the first time ever. I never buy extended warranties, but I'm probably going to do it with TVs from now on.

 

Same thing happened to me on my Sony A8H from 2020. Thankfully this was the only time I'd ever been convinced to get the 5-year Geek Squad plan, and boy can I vouch for that being a good idea. Guy came out to look at it, said "yep that's not right," took a picture, boom, $2000 store credit. Picking up a G3 later tonight.

 

Yep same with my A8h after only 200 hours of use.

 

I'm curious what the newest model of LG OLED is that has this problem? Anyone seeing this on a C3 yet?

 

Whats the point of the warranty if all they end up doing is replacing the panel or TV, which will likely develop the same issue a couple of years down the line? I guess it gets you a couple of extra years without dead pixels?

 

I had the same issue with my LG B7 in 2023. The panel was perfect and clean for the first few years I had it. I was checking slides periodically, but stopped after a few years without issues. Last year I checked slides again and noticed this…

A row of dead pixels along the bottom edge of the display, never noticed it before, 2800 hours on the tv. Tv purchased in June 2018.

LG paid for a new panel, I had to cover the $200 labor bill for the tech performing the service.

AFAIK this is a manufacturing defect, bad seal around the edges of the panel.

 

Is this only a lg cx issue or possibly a woled panel issue? i have a 2018 sony oled and for the first time yesterday, i saw on it the issue the above poster is showing in his images, only that instead of the bottom of the panel , i noticed it on the left of the panel and it wasn't along the entirety of the left side. I'm still figuring out if these are dead pixels or some other defect. I could make it out from a normal viewing distance, i didnt need to get close to the screen or shine a flashlight on it. When i pulled up a web browser on the pc connected to the tv, the white background made it evident. These oled panels dont have the lasting legs of pdp's it seems. I don't want to contact sony , this is an out of warranty panel and they might quote me a stiff cost for panel replacement (apart from the risk of losing the professional calibration done on the tv). I'll initiate the manual panel refresh once to see if it helps any.

 

I can't believe more people don't have this issue. I never noticed my LG E9 doing this until I saw this post. And went looking for it. Mine is terrible. All edges have this issue. I'll see if my Sony OLED develops this. Might have to go with a mini LED for the next TV.

 

Same here. LG B9. Used for gaming since 2019. Went to wipe off the spots of dirt that had accumulated around the edges tonight and found wasn't dirt after all. Did a pixel refresh thinking this would fix it. Nope. Dead pixels.

 

LC65 CX. Noticed a small puddle of dead pixels on the top edge at the end of 2023 and now I have three small puddles of dead pixels along the top edge.

 

My cx 77” with 7800 hours not a dead pixel i can find. My cx 55” 3800 hours quite a few along the top edge, left side and left bottom.

 

Have a E9 65 inch here, and noticed similar dead pixel clusters along top of screen. Bought end of 2020. Have been in contact with seller, lets see what they reply...

 

Checked my LGC9 today that I bought January 2020. I don't know how long its been going on but I had dead pixels on every edge now. Now that I noticed it I can see at times but its hard to see them all. I have 4,658 total hours on TV. I got mine at a Costco with a 5 year square trade warranty. I put in a claim and will see what happens. But now I am wondering do the newer OLEDs have this issue also?

 

Personally, i will be avoiding OLED and LG henceforth (which is a shame, because i actually prefer WebOS).

 

I'm not sure what I will do. Right now Square Trade asking for pictures of entire TV at once. It's hard to see in a picture like that. Zoomed in its even hard to get camera focused but near TV they are easy to see all over the TV edges. I love my OLED and Web OS aside from this issue. A real bummer.

 

Sony A8h, brought in 2021, hardly used less than 200 hours on panel, and dead pixels all along the top edge of screen, and one or two starting down the sides, I will not buy another oled again. Do you feel QDoled will have the same problem after time?

 

Not sure really. I just got my replacement LG C3 last week. A little dissapointed by a pink tint that can be seen off center of TV. It's even noted in rtings review as a result of WOLED panels. My C9 didn't have that. I wish pixels would not have died. Loved that TV. LCDs have issues as well. RTINGS did a study on long term use. Just luck of draw I guess